Extended Stay America Suites Long Island Bethpage

The smell was very bad, overpriced, there was no soap in the rooms. They had a kitchen which didn't really make sense. They should do a better job cleaning and making the place smell better.

I have to be honest the front desk people both Syed and the other gentleman ( African American) both were very nice and courteous… however the property condition is not good… area around outside the hotel , parking lot , etc kinda shady and you won’t feel safe walking around… but most importantly there were bugs in the room.. I saw cockroach in the bathroom so decided not to shower , even while I was laying down I saw bug on the pillow.. I had to leave next day since it was already late and I was tired. I can’t believe that I had to lay $657 for two nights.. Syed was very kind and he requested for one night refund for me so I hope I only paid for a night .. I have to check with my bank :) but ya .. I don’t recommend this place for anyone .. Infact I also felt that some people live there permanently like renting it full time like apartments. People kept coming in and out all night from the back door next to the room that I was given. But again.. the staff were really nice!!!

Got there after dark - signage lighting poor - had to keep driving back and forth.

There were roaches in room. Kids were running up/down hallway at midnight. Not ideal for sleeping

This is a welfare hotel with people hanging out outside of the building and the room was terrible. The place smelled of pot and it looked like people were doing drugs in the parking lot. We left early once we were able to book a room at another hotel. You should not advertise this hotel on your site since it is not set up for a vacation rental. This hotel has people living in the hotel (they looked like welfare recipients) and the room was terrible (old and things were falling apart). We should get a refund for the two nights we had to stay there while trying to book another hotel!!! You should send someone there from your company to take a look at this place and have it removed from your site.

M

The copious amounts of marijuana smoke outside the main lobby door near handicapped parking by the same 5-7 people permeated throughout the whole hotel. I could smell the odor in my room on the second floor. This was not a pleasant experience!

Property not to my standard

People also reside here long term and they were lovely and friendly- felt like community to this 63 yr female. Is in an industrial area but quiet enough. Hall carpet was dirty but room was clean, if barren, with all hard surfaces. I chose this place for the kitchenette but you have to ask for any cooking supplies, so planning ahead of desk trip is needed. It fit my needs and I would stay there again.

Reserved for a queen bed but was assigned for a full size bed. Asked the front desk, they said that's the standard size. We travelled a lot but was never treated with unwelcoming manners.

Cleanly maintained. Breakfast is very basic. Only oats and muffins were provided.

towels in wash room were not clean and i found hair on towels

The first night I stayed here it was bearable. Though, I had horrible night's sleep from all the doors banging and people trudging through the corridor all hours of the night. I stayed here because it was pet friendly. Be warned there's poop everywhere outside. I extended my stay 1 more night. A mistake. Saturday night frights I suppose. Car alarms going off after 10pm. The worst was the fire alarm going off at around 11pm. In a haze of sleepiness, I got my dogs leashed and myself out the room door within minutes. My heart was pounding to ensure the safety of my dogs&me Yet, once I was in the hall,the alarm stopped. No one else was out. And, no staff to be seen to check the rooms. I can't speak properly due to oral cancer surgery. I asked the front desk what is happening. All the first guy said " everything is fine". That's all he could say. Some back and forth for explanation and I got no solid answer. No fire truck came at any time while I sought an explanation. My blood pressure was high. And, sleep left me. The second old guy behind the window gave a reason.He said someone was cooking in their room, opened the door, which set the alarm off. The customer should have opened the window while cooking. Of all the stupid things to say that would be it.1. Ventiation system needs to be suited to what is being offered 2.Where was the FD to check and make sure, 3. How is there no night manager on duty? This incident has clinched my never coming back in addition to the lousy sleep.

This property is equipped with all the necessary amenities

We left the hotel after 20 minutes after checking in it was filthy the room smelled of smoke and I asked for a non-smoking room it was disgusting I am so sick to my stomach to have entered a hotel that look like that I will be calling you for a full refund

Amazing experience

The building is an older building, which is fine, but it is not properly maintained. The curtain rod in our room was literally falling off the wall. The heating/cooling unit did not work properly - we had it set for heat and it just stopped working over night. We woke up in the middle of the night freezing (see comment below about insufficient bedding). The towel holder in the bathroom was badly damaged. A child got sick in the hallway right outside our door so I called the front desk. This was addressed by vacuuming it up - leaving a stain and odor. The mattresses are in such poor condition that there is no support. The bedding provided was a very thin coverlet. We were here in the winter during a snow storm and were unable to get a blanket- we asked at two different times. There is no housekeeping services - once every two weeks. You only get 2 rolls of toilet paper - we had 2 adults and stayed for 3 nights. You have to ask for glasses. You have to pay to have cooking items and utensils for the kitchen. The price per night is daylight robbery for such poor facilities and lack of amenities.

It was affordable and walkable from the restaurant we wanted to dine at.

Chair missing, asked, said will deliver, never did

This hotel is a residential welfare hotel for homeless people. It’s not advertised as such but it is No hot water Room was run down had cracks in wall Guests and staff were rude and noisey and unsafe