Hampton Inn and Suites Albany-East Greenbush

The receptionist was very welcoming.

Only issue there is no batroom lock and tv is not in good condition

Clean, cozy, friendly staff. Breakfast was late on Saturday morning for hot items-6:30 instead of 6. Otherwise a great stay!

Goof breakfast and nice gym.

good

Your luggage carts are awful! Please replace with a better type

Everything is amazing

Staff was very friendly and helpful. Extensive breakfast included. Easy to find and park. Room was beautiful and clean. I would have liked a lock on the bathroom door!

Very welcoming staff. Great breakfast!

Great stay. Easy check in and check out from the app. The breakfast was pretty good. Not as many gluten free options as some hotel breakfasts but we had enough to eat. Room was clean and quiet. Overall it’s a nice hotel and the price was reasonable.

Either new or newly remodeled hotel with indoor pool, outdoor patio with grill, large walk in shower, large TV, includes breakfast! Cookies in lobby in the afternoon. Various dining options, Walmart, movie theatre within a mile or 2. Only complaint is the charging station in nightstand didn’t charge our phones. Otherwise wonderful hotel.

I appreciated staff allowing for early check in. Facility and room were very nice and comfortable. Good breakfast.

The staff was wonderful, room was very clean and quiet, and it was really easy and convenient to order food delivery to the hotel if needed (and there were a lot of options close by). Made my stay very pleasant!

Nice hotel

Hilton, you should be ashamed! You used to set the bar for others. However, with this establishment you never even achieved mediocrity! But you still charge a premium price. The condition of the room was disgusting: peeling wallpaper, mold or dirt all over the baseboards and corners, everything looked grungy. Even the repairs that were made, caulking for example, were sloppy and half-ass. Have your staff no pride in their work? The beds were horrible- what youd expect yo find in a Motel 6, or some other $69 night motel. Matress was 10 years old as evidenced by manufacture date on the mattress label. Hard as a rock and the coils poked through the matrress into my back. They squeaked loudly if you shifted your weight in the bed. I Googled the make, model and serial #: $300 mattress. Way yo go, Hilton! And, finally, the drapes were hung on a track that did not run the width of the window - they only hung on the sides. Could not closed. The only privacy was a white lace, see thru panel which did not block nor dim the bright exterior lights from shining in my face all night, and lighting up the room. Dont waste your money here. A huge disappointment for a former Hilton fan.

The room and lobby appeared recently renovated, everything was clean, and the free breakfast was really good. I would definitely stay here again.

Excellent

Was noisy above us… probably an isolated family incident..very clean and new.. Breakfasts don’t seem as good at the Hampton Inns as in the past.overall good.

It was close to a lot of dining options and the rooms are clean