HomeTowne Studios by Red Roof Wilmington - New Castle

Hotels
5.8
/10
Fair
96 reviews

What Guests Say About Their Stay

Kuldeep
10.0
/ 10
I stayed at Hometown for a week and I enjoyed my stay. Front desk was very nice and helpful. I talked with the new GM in the morning. He told me about the progress that they have made and future plans for improvement. There were no rowdy people on the property. I felt very safe and my room was extremely clean. WiFi was fast. Bed was comfortable. Everything worked in the room and water was hot. There is a nice restaurant and bar on the premises to enjoy a drink in the evening after a long day at work. All in all my stay was great. Recommend to everyone.
In the Area
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1612 N. Dupont Highway, Building B, New Castle County, Delaware, United States, 19720

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named HomeTowne Studios Wilmington - New Castle HomeTowne Studios by Red Roof Wilmington - New Castle is located in area / city New Castle County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HomeTowne Studios by Red Roof Wilmington - New Castle

1612 N. Dupont Highway, Building B, New Castle County, Delaware, United States, 19720
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Others HomeTowne Studios by Red Roof Wilmington - New Castle
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Discover More About HomeTowne Studios by Red Roof Wilmington - New Castle

note: hotel was previously named HomeTowne Studios Wilmington - New Castle

Location


HomeTowne Studios by Red Roof Wilmington - New Castle is located in area / city New Castle County.

About HomeTowne Studios by Red Roof Wilmington - New Castle

HomeTowne Studios by Red Roof Wilmington - New Castle is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

HomeTowne Studios by Red Roof Wilmington - New Castle is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in HomeTowne Studios by Red Roof Wilmington - New Castle

Others HomeTowne Studios by Red Roof Wilmington - New Castle
Others

General

  • Parking
  • Banquet
  • Smoking area

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Beach umbrella
  • Pool sun loungers

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Computer station

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in HomeTowne Studios by Red Roof Wilmington - New Castle

Important Note
  • Pet fee: USD 10.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Front desk staff will greet guests on arrival at the property. Guests with a valid military ID can check-in if 18 years or older.

The following facilities will be closed during July:
  • Fitness facilities

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at HomeTowne Studios by Red Roof Wilmington - New Castle
50
Number of floors in HomeTowne Studios by Red Roof Wilmington - New Castle
2
Another facilities in HomeTowne Studios by Red Roof Wilmington - New Castle
Banquet, Smoking area, Others, Coffee/tea in lobby, Multilingual staff

Frequently asked question in HomeTowne Studios by Red Roof Wilmington - New Castle

What are available facilities at HomeTowne Studios by Red Roof Wilmington - New Castle?
There are top facilites at HomeTowne Studios by Red Roof Wilmington - New Castle such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HomeTowne Studios by Red Roof Wilmington - New Castle?
The standard check-in time at HomeTowne Studios by Red Roof Wilmington - New Castle is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of HomeTowne Studios by Red Roof Wilmington - New Castle?
HomeTowne Studios by Red Roof Wilmington - New Castle is a 2.0-star hotel.
How many floors does HomeTowne Studios by Red Roof Wilmington - New Castle have?
HomeTowne Studios by Red Roof Wilmington - New Castle has 2 floors.
How many rooms are available at HomeTowne Studios by Red Roof Wilmington - New Castle?
HomeTowne Studios by Red Roof Wilmington - New Castle has 50 rooms in total.

More Reviews from Other Guests in HomeTowne Studios by Red Roof Wilmington - New Castle

5.8
Fair
From 96 reviews
Cleanliness

5.8

Room Comfort

6.6

Service and Facilites

6.4

Sort by
Most Relevant
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Traveler Reviews HomeTowne Studios by Red Roof Wilmington - New Castle

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I will start this by saying the two desk employees that I interacted with were very pleasant. The good stops there. This hotel is a bait and switch. The pictures you see of the entrance are accurate...very nice looking. Once you walk 100 feet past the entrance, the actual air quality changes and you realize this place is not what it is presented to be. For the sake of space, I will list out the issues that I had - Holes in the bathroom walls. Missing cabinet handles in the kitchen area. Unclean linens in the bathroom. Broken window blinds. Kitchen faucet not attached to the counter. No wares in the kitchen (plates, cups, paper towels, utensils, etc...) Cigarette burn holes in the sheets on the bed (in a non smoking room) No ironing board in room. Broken lock on front door. Unsecured doors at all side entrances to the property. Drug use by occupants. I could go on...(honestly, there is more to the list...), but that should give you an idea of what this property is. The pictures you see are a complete mis-representation of what the experience is. If you are traveling alone and need a place to crash for a few hours... then this is an option. This is not a place for families or a base of operations for a vacation.
Read More
Matthew
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

When I checked in I was informed I had to pay a $100.00 deposit the room was $90.00 I had a king size bed but the pillows were the size of chick lets like a foot square.
Laura
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff not at the desk when I arrived. Waiting 20 minutes before they returned. Used the bathroom in lobby that had no toilet paper or paper towels. Trash piled in a hallways. Burn on the bedding on my bed. Would have never stayed if I didn’t arrive so late and have no other options.
Anette Ruiz
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not as expected. Bathroom shower had broken walls and cap was very dirty
Elizabeth
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel smelled like weed, felt unsafe, and staff didn’t respond to my requests for resumption
Kenneth
icon-Leisure
Leisure
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The Wifi is so bad that they shouldnt even advertise that they offer it.Gnat swarms in the bathroom.Throw pillows on the beds are just throw pillows from a sofa in pillow cases.The shower or the toilet leaked water all over the floor.Very noisy.Could hear loud music off and on all night.Horriable place.I would rather sleep on a park bench next time
Read More
Daniel
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything was good.It was a decent night's rest that I needed
Colleen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

When i arrived...the room was overbooked and they said they had called me. Unfortunately i was driving so when i didnt call back them back they assumed i was not coming even though it was before check in and charged me. So because of that i did not have the option to fond another place. So i could only get two rooms with kings instead of what i had reserved. Then because i had a pet i was sequestered to the old part of the hotel. It was dirty, there was drug use, there was fighting all night. It really was quite disgusting. It was dog friendly yet there were poisonous ant traps in the bath. My poor elderly relatives. Never, ever again!
Read More
Daron
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

100 percent satisfaction.I will definitely go back.
Atiya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It’s okay
Juan
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Rooms were clean property wasnt too bad. Good location
Jennifer
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Sketchy and loud.
Keary
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I attempted to check in as planned with my service dog. They denied me the right to do that unless I had “ID” for him. Service animals are not issued “ID”. Not to mention the hotel advertises itself as ‘pet friendly’ and they even claimed they are not even that! Regardless—-service animals can’t be denied access.
Haneefah
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Suppose to be a smoke free property but as soon as you walk in the lobby all I could smell was cigarettes. That’s was a major turn off. Poor directions as to where the elevated was located so I had to end up taking the stairs with two large bags, a infant child in career and two toddlers walking behind me up a flight of stairs then down super long halls. Then I get to the room it appears to be clean until I took a close look at the bed sheets. If it wasn’t for me having my small children I would have left immediately. We’re not even gone discuss the bathroom! We ended up not even using that just terrible.
Read More
Joseph Jerome
icon-Business Family
Business Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Booked a double bed room but gave us a single bed room. Front desk personnel took care of business and corrected the mistake after a couple of pleas. Effort well -appreciated.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It was disgusting the whole hallway smelled of feet and the room smelled just as bad. I booked two separate rooms and my friends room stank too. Had to go get spray and had to respray many times.
Angela
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It wasn't worth $100
Gianni
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Crazy lady work at front desk
Christy
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We booked and paid online through Expedia as we always do for our company and when we arrived the hotel charged so many additional fees it was crazy. We had cockroaches in our rooms, rooms were filthy and worn down, our heater didn’t work only blew air out-no heat, we had to request towels numerous times, were charged for our registered service dog, the website said they offered continental breakfast, no breakfast.. this place was a joke!! Horrible!!
Read More
Josue
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Booked a room with 2 queen beds for 3 people and 2 small dogs. On arrival got a room with a king size bed to share with my wife and friend. Asked lobby to get us another room for next day, NOT even a single effort was made towards a new accommodation for what we paid for. We should get a half refund at least. Bed had stained sheets and torn comforter, smelled moldy inside the room plus cigarette hallway smell very strong. Broken toilet seat and flush handle. Shower water pressure was really low. Overall NOT a very pleasant experience, will never recommend or stay at this place. Red Roof should close down operations at this location.
Read More
Number of reviews per page
20
40

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Others 4 HomeTowne Studios by Red Roof Wilmington - New Castle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.8
Fair
From 96 reviews
Cleanliness

5.8

Room Comfort

6.6

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HomeTowne Studios by Red Roof Wilmington - New Castle

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I will start this by saying the two desk employees that I interacted with were very pleasant. The good stops there. This hotel is a bait and switch. The pictures you see of the entrance are accurate...very nice looking. Once you walk 100 feet past the entrance, the actual air quality changes and you realize this place is not what it is presented to be. For the sake of space, I will list out the issues that I had - Holes in the bathroom walls. Missing cabinet handles in the kitchen area. Unclean linens in the bathroom. Broken window blinds. Kitchen faucet not attached to the counter. No wares in the kitchen (plates, cups, paper towels, utensils, etc...) Cigarette burn holes in the sheets on the bed (in a non smoking room) No ironing board in room. Broken lock on front door. Unsecured doors at all side entrances to the property. Drug use by occupants. I could go on...(honestly, there is more to the list...), but that should give you an idea of what this property is. The pictures you see are a complete mis-representation of what the experience is. If you are traveling alone and need a place to crash for a few hours... then this is an option. This is not a place for families or a base of operations for a vacation.
Read More
Matthew
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

When I checked in I was informed I had to pay a $100.00 deposit the room was $90.00 I had a king size bed but the pillows were the size of chick lets like a foot square.
Laura
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff not at the desk when I arrived. Waiting 20 minutes before they returned. Used the bathroom in lobby that had no toilet paper or paper towels. Trash piled in a hallways. Burn on the bedding on my bed. Would have never stayed if I didn’t arrive so late and have no other options.
Anette Ruiz
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not as expected. Bathroom shower had broken walls and cap was very dirty
Elizabeth
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel smelled like weed, felt unsafe, and staff didn’t respond to my requests for resumption
Kenneth
icon-Leisure
Leisure
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The Wifi is so bad that they shouldnt even advertise that they offer it.Gnat swarms in the bathroom.Throw pillows on the beds are just throw pillows from a sofa in pillow cases.The shower or the toilet leaked water all over the floor.Very noisy.Could hear loud music off and on all night.Horriable place.I would rather sleep on a park bench next time
Read More
Daniel
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything was good.It was a decent night's rest that I needed
Colleen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

When i arrived...the room was overbooked and they said they had called me. Unfortunately i was driving so when i didnt call back them back they assumed i was not coming even though it was before check in and charged me. So because of that i did not have the option to fond another place. So i could only get two rooms with kings instead of what i had reserved. Then because i had a pet i was sequestered to the old part of the hotel. It was dirty, there was drug use, there was fighting all night. It really was quite disgusting. It was dog friendly yet there were poisonous ant traps in the bath. My poor elderly relatives. Never, ever again!
Read More
Daron
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

100 percent satisfaction.I will definitely go back.
Atiya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It’s okay
Juan
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Rooms were clean property wasnt too bad. Good location
Jennifer
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Sketchy and loud.
Keary
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I attempted to check in as planned with my service dog. They denied me the right to do that unless I had “ID” for him. Service animals are not issued “ID”. Not to mention the hotel advertises itself as ‘pet friendly’ and they even claimed they are not even that! Regardless—-service animals can’t be denied access.
Haneefah
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Suppose to be a smoke free property but as soon as you walk in the lobby all I could smell was cigarettes. That’s was a major turn off. Poor directions as to where the elevated was located so I had to end up taking the stairs with two large bags, a infant child in career and two toddlers walking behind me up a flight of stairs then down super long halls. Then I get to the room it appears to be clean until I took a close look at the bed sheets. If it wasn’t for me having my small children I would have left immediately. We’re not even gone discuss the bathroom! We ended up not even using that just terrible.
Read More
Joseph Jerome
icon-Business Family
Business Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Booked a double bed room but gave us a single bed room. Front desk personnel took care of business and corrected the mistake after a couple of pleas. Effort well -appreciated.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It was disgusting the whole hallway smelled of feet and the room smelled just as bad. I booked two separate rooms and my friends room stank too. Had to go get spray and had to respray many times.
Angela
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It wasn't worth $100
Gianni
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Crazy lady work at front desk
Christy
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We booked and paid online through Expedia as we always do for our company and when we arrived the hotel charged so many additional fees it was crazy. We had cockroaches in our rooms, rooms were filthy and worn down, our heater didn’t work only blew air out-no heat, we had to request towels numerous times, were charged for our registered service dog, the website said they offered continental breakfast, no breakfast.. this place was a joke!! Horrible!!
Read More
Josue
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Booked a room with 2 queen beds for 3 people and 2 small dogs. On arrival got a room with a king size bed to share with my wife and friend. Asked lobby to get us another room for next day, NOT even a single effort was made towards a new accommodation for what we paid for. We should get a half refund at least. Bed had stained sheets and torn comforter, smelled moldy inside the room plus cigarette hallway smell very strong. Broken toilet seat and flush handle. Shower water pressure was really low. Overall NOT a very pleasant experience, will never recommend or stay at this place. Red Roof should close down operations at this location.
Read More
Number of reviews per page
20
40