The Giacomo, an Ascend Collection Hotel

Hotels
8.4
/10
Very Good
939 reviews

What Guests Say About Their Stay

Ashley
10.0
/ 10
Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations
Vidhya
10.0
/ 10
Lovely property and within walking distance of Niagara falls. Staff are very helpful.
Austin
10.0
/ 10
Very close to Niagara falls. Excellent room decor and plenty of windows to let the sunlight in. Definitely will go back for the next visit.
In the Area
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222 First Street, Niagara County, New York State, United States, 14303

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
The Giacomo, an Ascend Collection Hotel is located in area / city Niagara County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Giacomo, an Ascend Collection Hotel

222 First Street, Niagara County, New York State, United States, 14303
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Location


The Giacomo, an Ascend Collection Hotel is located in area / city Niagara County.

About The Giacomo, an Ascend Collection Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Giacomo, an Ascend Collection Hotel.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Giacomo, an Ascend Collection Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Giacomo, an Ascend Collection Hotel is the right place to stay.

All facilities in The Giacomo, an Ascend Collection Hotel

Others The Giacomo, an Ascend Collection Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Microwave (shared)
  • Parking

Transportation

  • Bus/truck parking

Accessibilty

  • Accessible parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Giacomo, an Ascend Collection Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Giacomo, an Ascend Collection Hotel
41
Number of floors in The Giacomo, an Ascend Collection Hotel
6
Another facilities in The Giacomo, an Ascend Collection Hotel
Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked question in The Giacomo, an Ascend Collection Hotel

What are available facilities at The Giacomo, an Ascend Collection Hotel?
There are top facilites at The Giacomo, an Ascend Collection Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Giacomo, an Ascend Collection Hotel?
The standard check-in time at The Giacomo, an Ascend Collection Hotel is starting from 16:00 - 03:00 while the latest check-out time is at Before 11:00
Does The Giacomo, an Ascend Collection Hotel provide breakfast?
Yes, The Giacomo, an Ascend Collection Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Giacomo, an Ascend Collection Hotel?
The Giacomo, an Ascend Collection Hotel is a 3.0-star hotel.
How many floors does The Giacomo, an Ascend Collection Hotel have?
The Giacomo, an Ascend Collection Hotel has 6 floors.
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More Reviews from Other Guests in The Giacomo, an Ascend Collection Hotel

8.4
Very Good
From 939 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

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Most Relevant
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Traveler Reviews The Giacomo, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good, spacious room and bathroom. Floors were stained and there was tape on the bathroom wall covering a hole or water damage. The observation deck was nice. Staff were awesome.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing architecture and the room makes you feel like a millionaire
Angelina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent!!!
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations
Vidhya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property and within walking distance of Niagara falls. Staff are very helpful.
Austin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very close to Niagara falls. Excellent room decor and plenty of windows to let the sunlight in. Definitely will go back for the next visit.
Kerri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself if great. The viewing room was a little dirty and the bar had fruit flies flying around. But i would definitely be back.
Claudia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was easy to check in the staff was great and helpful
Elaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The whole experience was lovely. The breakfast was very good. Kudos to all the staff.
Jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.
Phoebe
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the decor and easy to walk places.
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great customer service!
Madi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very nice, the bed was comfortable. We saw the fireworks from the falls from our room & the upstairs skyview room as well. The staff was great, very friendly & accommodating. We liked the lounge & Felix, the bartender was fantastic. Breakfast was always hot & fresh.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again.
Read More
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Charming property in an excellent location with beautiful rooms and warm, friendly staff. Highly recommend!
Joana
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The stay was amazing. The only issue I had was that the room was dusty and gave me allergies but overall great rooms and great complimentary breakfast.
Madhusudan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.
Read More
Kristin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 The Giacomo, an Ascend Collection Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 939 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Giacomo, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good, spacious room and bathroom. Floors were stained and there was tape on the bathroom wall covering a hole or water damage. The observation deck was nice. Staff were awesome.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing architecture and the room makes you feel like a millionaire
Angelina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent!!!
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations
Vidhya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property and within walking distance of Niagara falls. Staff are very helpful.
Austin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very close to Niagara falls. Excellent room decor and plenty of windows to let the sunlight in. Definitely will go back for the next visit.
Kerri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself if great. The viewing room was a little dirty and the bar had fruit flies flying around. But i would definitely be back.
Claudia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was easy to check in the staff was great and helpful
Elaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The whole experience was lovely. The breakfast was very good. Kudos to all the staff.
Jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.
Phoebe
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the decor and easy to walk places.
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great customer service!
Madi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very nice, the bed was comfortable. We saw the fireworks from the falls from our room & the upstairs skyview room as well. The staff was great, very friendly & accommodating. We liked the lounge & Felix, the bartender was fantastic. Breakfast was always hot & fresh.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again.
Read More
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Charming property in an excellent location with beautiful rooms and warm, friendly staff. Highly recommend!
Joana
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The stay was amazing. The only issue I had was that the room was dusty and gave me allergies but overall great rooms and great complimentary breakfast.
Madhusudan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.
Read More
Kristin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.
Number of reviews per page
20
40