The Palms Hotel Fire Island

Hotels
7.6
/10
Pleasant
160 reviews

What Guests Say About Their Stay

Maria
10.0
/ 10
The staff are so caring, considerate and ALWAYS SO WILLING TO HELP MAKE YOUR STAY AND EXPERIENCE THE BEST EVER! CJ was ESPECIALLY AMAZING! Mira even went to grab a bag we forgot at Rachel’s for us and put it in our room since we were at Atlantique when we realized we forgot it. SUCH EXCELLENT CARE AND SERVICE!
Lisa
10.0
/ 10
We rented a suite and it was like renting a house with VIP service. The staff was very attentive and friendly.
Amy
10.0
/ 10
Gave an extended weekend trip to my sister and brother in law for their 59th birthdays. They had an amazing relaxing time. They are repeat visitors at the Palms because it is second to none on Ocean Beach. Bicycles, beach chairs, umbrellas provided making it stress free. Staff is always accommodating including assisting with luggage at the dock. They took their own boat and the staff still met them and assisted. They had one glitch, the AC in their room suddenly went out (which is unfortunate but it happens). With no stress, they were moved to a cottage which was a substantial upgrade. Management is all about customer service. Highly recommend a stay.
In the Area
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168 Cottage Walk, Suffolk County, New York State, United States, 11770

Main Facilities

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Restaurant
Staying at The Palms Hotel Fire Island is a good choice when you are visiting Suffolk County.
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What's around The Palms Hotel Fire Island

168 Cottage Walk, Suffolk County, New York State, United States, 11770
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Discover More About The Palms Hotel Fire Island

Location


Staying at The Palms Hotel Fire Island is a good choice when you are visiting Suffolk County.

About The Palms Hotel Fire Island

With all facilities offered, The Palms Hotel Fire Island is the right place to stay.

All facilities in The Palms Hotel Fire Island

Others The Palms Hotel Fire Island
Others

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • Front desk
  • Concierge

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Beach towel
  • Barbecue
  • Beach sun loungers

Public Facilities

  • Others
  • Smoke-free area
  • Coffee shop

Food and Drinks

  • Breakfast
  • Snack bar

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Palms Hotel Fire Island

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 120 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 25

Check-in/Check-out Time

Check-in:
16:30 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant
Check-In / Check-Out Time
From 16:30 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palms Hotel Fire Island
42
Number of floors in The Palms Hotel Fire Island
2
Another facilities in The Palms Hotel Fire Island
Wedding service, Luggage storage, Porter, Multilingual staff, Front desk

Frequently asked question in The Palms Hotel Fire Island

What are available facilities at The Palms Hotel Fire Island?
There are top facilites at The Palms Hotel Fire Island such as Restaurant. (some may require extra charges)
What is normal check-in & check-out time at The Palms Hotel Fire Island?
The standard check-in time at The Palms Hotel Fire Island is starting from 16:30 - 21:00 while the latest check-out time is at Before 11:00
Does The Palms Hotel Fire Island provide breakfast?
Yes, The Palms Hotel Fire Island provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palms Hotel Fire Island?
The Palms Hotel Fire Island is a 3.5-star hotel.
How many floors does The Palms Hotel Fire Island have?
The Palms Hotel Fire Island has 2 floors.
See All

More Reviews from Other Guests in The Palms Hotel Fire Island

7.6
Pleasant
From 160 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palms Hotel Fire Island

Number of reviews per page
20
40
Top reviews
Maria
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are so caring, considerate and ALWAYS SO WILLING TO HELP MAKE YOUR STAY AND EXPERIENCE THE BEST EVER! CJ was ESPECIALLY AMAZING! Mira even went to grab a bag we forgot at Rachel’s for us and put it in our room since we were at Atlantique when we realized we forgot it. SUCH EXCELLENT CARE AND SERVICE!
Kaitlin
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outside bay area was nice but the service was terrible. To start we checked in at 11 on Friday, was told we would get a text when the room was ready and we did not. Ended up getting our room keys at 6pm if it wasn't for us calling and asking. The next morning we asked for new towels and nothing was brought to our room. Sand everywhere on the floor when we first got in. The building seems old and simply not kept nice. 2 beds were squeezed in a room thats a size that fits 1. Not a great experience and it was a pricy stay so was expecting more than what we got.
Read More
Lisa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We rented a suite and it was like renting a house with VIP service. The staff was very attentive and friendly.
Cally
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A++
Brittney
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was an average stay we had some problems
jaclyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great amenities, staff was friendly and room was clean
nancy
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My expensive room was tiny. The included breakfast was a block away, and was minimal to say the least. My night table wss a refrigorator and the shower had a shower curtain,not a door. A rip off is an understatment
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Gave an extended weekend trip to my sister and brother in law for their 59th birthdays. They had an amazing relaxing time. They are repeat visitors at the Palms because it is second to none on Ocean Beach. Bicycles, beach chairs, umbrellas provided making it stress free. Staff is always accommodating including assisting with luggage at the dock. They took their own boat and the staff still met them and assisted. They had one glitch, the AC in their room suddenly went out (which is unfortunate but it happens). With no stress, they were moved to a cottage which was a substantial upgrade. Management is all about customer service. Highly recommend a stay.
Read More
Kenny
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice place
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The property is amazing and very equipped
Nicolo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

They treated me like family it was really nice staff was super as well
Melissa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very expensive for what was offered. Free breakfast never opened which caused us to have to go and buy breakfast and rush to catch our boat home. Room was loud and although clean reeked of cleaning chemicals. Probably wouldn’t stay here again
Shari
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The stay was really good accept the room we thought we booked with you was not what we got. The king room was very small. The hotel said you booked us on that room but when i originally booked it said I was getting a bigger room. Not sure where the mix up was, but the room was claustrophobic & really o my fit a bed with no side tables & no closet
Read More
Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amenities included
John
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

3rd time staying.
Janine
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Loved the location of my stay. Had a couple of hiccups with tv and toilet but it was addressed right away and hey , this was their opening weekend so no worries. I was moved to another room and all good. Staff was amazing, felt more like friends . I would definitely come back and I would refer them to friends. The ease of getting to and from the ferry was awesome! Check in/ out was great! Very accommodating and genuine.
Read More
James
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Room architecture was pleasant Shower needs slip resistant shower pan Porch was a nice feature Property maintenance was lacking
Mohammed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Tiny bedroom and living room has two double beds instead of sofa. Design of the bathroom is not practical. Very pricey but poor quality.
Donna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

We booked a last minute girls weekend over labor day. The Palms at Fire Island providesd a beautiful experience! Our room was ready upon check-in, 3 hours early! The hotel kept in contact with us via text the entire experience, towels, bikes ,beach accessories, water, whatever we needed was immediate attended to. Hotel was clean, we had a large courtyard with plenty of seating and a plentiful breakfast! Security was top notch. People stated rooms were small on other reviews but we had no issue at all. Room was as expected . Room was high priced but that is as expected for Palms property and the staff and amenities did not disappoint!!
Read More
Karen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

The front desk staff was fairly surly. At $600 a night for a tiny room management should require a little more professionalism and make sure guests feel valued. Also the desk does not respond to messages in a timely fashion.
Number of reviews per page
20
40

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Others 4 The Palms Hotel Fire Island

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 160 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palms Hotel Fire Island

Number of reviews per page
20
40
Top reviews
Maria
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are so caring, considerate and ALWAYS SO WILLING TO HELP MAKE YOUR STAY AND EXPERIENCE THE BEST EVER! CJ was ESPECIALLY AMAZING! Mira even went to grab a bag we forgot at Rachel’s for us and put it in our room since we were at Atlantique when we realized we forgot it. SUCH EXCELLENT CARE AND SERVICE!
Kaitlin
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outside bay area was nice but the service was terrible. To start we checked in at 11 on Friday, was told we would get a text when the room was ready and we did not. Ended up getting our room keys at 6pm if it wasn't for us calling and asking. The next morning we asked for new towels and nothing was brought to our room. Sand everywhere on the floor when we first got in. The building seems old and simply not kept nice. 2 beds were squeezed in a room thats a size that fits 1. Not a great experience and it was a pricy stay so was expecting more than what we got.
Read More
Lisa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We rented a suite and it was like renting a house with VIP service. The staff was very attentive and friendly.
Cally
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A++
Brittney
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was an average stay we had some problems
jaclyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great amenities, staff was friendly and room was clean
nancy
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My expensive room was tiny. The included breakfast was a block away, and was minimal to say the least. My night table wss a refrigorator and the shower had a shower curtain,not a door. A rip off is an understatment
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Gave an extended weekend trip to my sister and brother in law for their 59th birthdays. They had an amazing relaxing time. They are repeat visitors at the Palms because it is second to none on Ocean Beach. Bicycles, beach chairs, umbrellas provided making it stress free. Staff is always accommodating including assisting with luggage at the dock. They took their own boat and the staff still met them and assisted. They had one glitch, the AC in their room suddenly went out (which is unfortunate but it happens). With no stress, they were moved to a cottage which was a substantial upgrade. Management is all about customer service. Highly recommend a stay.
Read More
Kenny
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice place
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The property is amazing and very equipped
Nicolo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

They treated me like family it was really nice staff was super as well
Melissa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very expensive for what was offered. Free breakfast never opened which caused us to have to go and buy breakfast and rush to catch our boat home. Room was loud and although clean reeked of cleaning chemicals. Probably wouldn’t stay here again
Shari
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The stay was really good accept the room we thought we booked with you was not what we got. The king room was very small. The hotel said you booked us on that room but when i originally booked it said I was getting a bigger room. Not sure where the mix up was, but the room was claustrophobic & really o my fit a bed with no side tables & no closet
Read More
Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amenities included
John
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

3rd time staying.
Janine
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Loved the location of my stay. Had a couple of hiccups with tv and toilet but it was addressed right away and hey , this was their opening weekend so no worries. I was moved to another room and all good. Staff was amazing, felt more like friends . I would definitely come back and I would refer them to friends. The ease of getting to and from the ferry was awesome! Check in/ out was great! Very accommodating and genuine.
Read More
James
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Room architecture was pleasant Shower needs slip resistant shower pan Porch was a nice feature Property maintenance was lacking
Mohammed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Tiny bedroom and living room has two double beds instead of sofa. Design of the bathroom is not practical. Very pricey but poor quality.
Donna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

We booked a last minute girls weekend over labor day. The Palms at Fire Island providesd a beautiful experience! Our room was ready upon check-in, 3 hours early! The hotel kept in contact with us via text the entire experience, towels, bikes ,beach accessories, water, whatever we needed was immediate attended to. Hotel was clean, we had a large courtyard with plenty of seating and a plentiful breakfast! Security was top notch. People stated rooms were small on other reviews but we had no issue at all. Room was as expected . Room was high priced but that is as expected for Palms property and the staff and amenities did not disappoint!!
Read More
Karen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

The front desk staff was fairly surly. At $600 a night for a tiny room management should require a little more professionalism and make sure guests feel valued. Also the desk does not respond to messages in a timely fashion.
Number of reviews per page
20
40