Does The Towers at Lotte New York Palace provide parking?

Yes, The Towers at Lotte New York Palace provides parking. Please confirm details directly with the hotel.

What do past guests say about The Towers at Lotte New York Palace?

The Towers at Lotte New York Palace is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Towers at Lotte New York Palace

Name: The Towers at Lotte New York Palace
Address: 455 Madison Avenue, Manhattan, New York City, New York State, United States, 10022, 455 Madison Avenue, New York State, 10022, United States
Rating: 8.9

Hotels

8.9

/10

Exceptional

599 reviews

What Guests Say About Their Stay

David

10.0

/ 10

Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.

Vanessa

10.0

/ 10

We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!!

Kip

10.0

/ 10

This is always a GREAT place for Christmas time. Best service, location and accommodations.

In the Area

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455 Madison Avenue, Manhattan, New York City, New York State, United States, 10022

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at The Towers at Lotte New York Palace is a good choice when you are visiting Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Towers at Lotte New York Palace

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What's around The Towers at Lotte New York Palace

455 Madison Avenue, Manhattan, New York City, New York State, United States, 10022

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Location

Staying at The Towers at Lotte New York Palace is a good choice when you are visiting Midtown Manhattan.

About The Towers at Lotte New York Palace

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Towers at Lotte New York Palace exclusively for you.

The Towers at Lotte New York Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Towers at Lotte New York Palace.

All facilities in The Towers at Lotte New York Palace

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Coffee shop
Elevator

Things to Do

Shops
Health club
Garden
Spa

General

Banquet
Parking
Ballroom
Reception hall

Food and Drinks

Bar
Breakfast

Transportation

Area shuttle
Valet parking (surcharge)

Connectivity

LAN Internet
Free WiFi

Business Facilities

Meeting rooms
Business center

Nearby Facilities

Souvenir shop
ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Towers at Lotte New York Palace

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
Covered valet parking fee: USD 110 per day
Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:

16:00 - 02:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 02:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Towers at Lotte New York Palace	176
Another facilities in The Towers at Lotte New York Palace	Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in The Towers at Lotte New York Palace

What are available facilities at The Towers at Lotte New York Palace?

There are top facilites at The Towers at Lotte New York Palace such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Towers at Lotte New York Palace?

The standard check-in time at The Towers at Lotte New York Palace is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00

Does The Towers at Lotte New York Palace provide breakfast?

Yes, The Towers at Lotte New York Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Towers at Lotte New York Palace?

The Towers at Lotte New York Palace is a 5.0-star hotel.

How many rooms are available at The Towers at Lotte New York Palace?

The Towers at Lotte New York Palace has 176 rooms in total.

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More Reviews from Other Guests in The Towers at Lotte New York Palace

Overall Ratings & Reviews The Towers at Lotte New York Palace

Traveloka (1)

Other sources (598)

9.0

Exceptional

From 598 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

9.6

Service and Facilites

9.0

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Traveler Reviews The Towers at Lotte New York Palace

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Top reviews

Jonathan

Leisure with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Loved our stay

Jonathan

Leisure with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel great location

Jerry

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel!

David

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Vanessa

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.

Anush

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Had a wonderful time. Would highly recommend

Deborah

Leisure Family

2.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Hotel staff were very rude upon checking in. Had to wait over two hours past check in time. Was asked to leave a hotel lounge while waiting for room because they were having a private party. When asked where to go. Staff said if we buy alcohol we can stay in the hotel lounge. Had to go to restroom on the fifth floor because of private party only for people that were not even guests at the hotel. Was not able to eat at hotel restaurant as they were overbooked. The Pomme bakery did not have chocolate to make beverages such as hot chocolate or coffee drinks everything was sold out...long lines... again very rude staff... Our family stayed in the Towers and have stayed in the Palace in the past. The hotel service was subpar very rude and unprofessional. We had to handle our luggage to and from our room as well as bring our luggage outside and call an uber to return back to airport ourselves. Other hotel guests were upset as well. This could have been a Saturday Night Live skit... no joking... We will be staying at another hotel in the future. Don't waste your money staying here!!! So not worth it!!! Staff are too comfortable in their positions. Managment needs to be held accountable!!! What a shame this hotel has gone downhill in last two years.

Jeanne

Leisure with Friends

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Great staff

Kip

Business and Leisure Family

10.0

/10

Reviewed 52 week(s) ago

Wonderful Hotel and the staff were all amazingly helpful and kind.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.