The Westin New York at Times Square

Hotels
8.7
/10
Very Good
4,398 reviews

What Guests Say About Their Stay

Heather
10.0
/ 10
Everything was great but there was a daily $40 fee that you couldn't get out of. They said it was "New York tax". Other than that no issues and very safe!
Kevin
10.0
/ 10
We loved the hotel. The gym was especially good. The staff were friendly and very helpful. Just one suggestion - there is a ‘Destination’ charge of approx $40 (inc taxes) per day charged to your account automatically. It was mentioned that if you buy food or drink from the hotel whilst you are there, then the hotel will credit you $20 each day you buy the food or drink. However, what they didn’t mention was that this $20 credit is NOT made if you pay cash for your food or drink. So it is important to charge food and drink to your room. Not a huge issue for us as we only paid cash once but would have been good if this was made clearer. Great hotel despite this.
Emily
10.0
/ 10
The service was excellent, the staff was super friendly, and we never had an issue :)
In the Area
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270 W 43rd Street, Manhattan, New York City, New York State, United States, 10036

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Westin New York at Times Square is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin New York at Times Square

270 W 43rd Street, Manhattan, New York City, New York State, United States, 10036
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Location


The Westin New York at Times Square is located in area / city Midtown Manhattan.

About The Westin New York at Times Square

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin New York at Times Square exclusively for you.

The Westin New York at Times Square is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Westin New York at Times Square.

All facilities in The Westin New York at Times Square

Others The Westin New York at Times Square
Others

Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Banquet
  • Ballroom
  • Parking (surcharge)

Things to Do

  • Shops
  • Library

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin New York at Times Square

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin New York at Times Square
873
Number of floors in The Westin New York at Times Square
45
Another facilities in The Westin New York at Times Square
Laundry service, Tours, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in The Westin New York at Times Square

What are available facilities at The Westin New York at Times Square?
There are top facilites at The Westin New York at Times Square such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin New York at Times Square?
The standard check-in time at The Westin New York at Times Square is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Westin New York at Times Square provide breakfast?
Yes, The Westin New York at Times Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin New York at Times Square?
The Westin New York at Times Square is a 4.5-star hotel.
How many floors does The Westin New York at Times Square have?
The Westin New York at Times Square has 45 floors.
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More Reviews from Other Guests in The Westin New York at Times Square

8.8
Very Good
From 4,381 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
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Traveler Reviews The Westin New York at Times Square

Number of reviews per page
20
40
Top reviews
Ken
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Long wait for checkin No refrigerator in the room Towels were rough I would expect better in midtown Manhattan
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location!
Rita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was expecting more from a Westin hotel. We requested a higher floor to avoid noise, but even on the 32nd floor the street noise at night was very disruptive and my kids had trouble sleeping. The beds were small and uncomfortable, and the bathroom was outdated with an extremely loud flush. For the price paid, the service and facilities did not meet expectations—overall, low value for money. On the positive side, the location was excellent—just steps away from Times Square, Broadway shows, bus tours, and plenty of dining options.
Read More
Jason
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff, great location and very good room.
Ligia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We loved the location and amenities, restaurant, convenient store, and all other things they offered in the building. But the room was in terrible condition. THe furniture - the wood is peeling, broken, fridge was broken, closet door missing. It was in horrible shape. THey need to redo the room, paint, replace furniture , replace broken items
Read More
Gabrielle
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I’ve stayed there before and this was by far my worst experience. From the moment you walk in everybody’s rude and trying to upsell you and rip you off.
Heather
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great but there was a daily $40 fee that you couldn't get out of. They said it was "New York tax". Other than that no issues and very safe!
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the hotel. The gym was especially good. The staff were friendly and very helpful. Just one suggestion - there is a ‘Destination’ charge of approx $40 (inc taxes) per day charged to your account automatically. It was mentioned that if you buy food or drink from the hotel whilst you are there, then the hotel will credit you $20 each day you buy the food or drink. However, what they didn’t mention was that this $20 credit is NOT made if you pay cash for your food or drink. So it is important to charge food and drink to your room. Not a huge issue for us as we only paid cash once but would have been good if this was made clearer. Great hotel despite this.
Read More
Emily
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was excellent, the staff was super friendly, and we never had an issue :)
Doris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front Desk Staff member Mr. EDISON AND BELLMAN MR.BRIAN,MADE MY STAY SPECIAL, THEY WERE WELCOMEMING Made US FEEL AT HOME, BECAUSE OF THEM I WOULD Return Again !!!
Dunia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room smelled faintly of smoke. Otherwise fine.
Omar Mohammed Abdallah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not clean at all Old Not worth the money spent
Omar Mohammed Abdallah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not clean Most of the staff are rude…few were nice!!
Doris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy walk to dining and time square area.
Graham
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Westin Times Square is a hidden gem, alittle further out from Times sqaure but close enough to hit all the major attratctions. Safe, clean and staff helpful. The Breakfast is a bit pricey if you dont have vouchers but a good buffet.
Paulo Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wry nice place close to everything friendly staff restaurant on site
brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was convenient to subway, and self parking.
MARILYN
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We love staying at Westin hotels and this one is exceptional. We loved the convenience to Times Square and how convenient it is to the subway. The staff is exceptional. Everyone from check-in to housekeeping were more than accommodating. Our room was clean, quiet and comfortable. We will definitely stay at this Westin hotel the next time we return to Manhattan.
Read More
Kathy Jo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We must have gotten the worse room in the hotel. Bed squeaked every time you sat down or moved on it. Very low to the ground. Terrible pillows, bathroom not practical for daily use. Noisy - next to the elevator. We've stayed at this property many times over the years. I was our "go to" hotel in NYC. We probably won't be back. Area is very crowded.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Westin New York at Times Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 4,381 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin New York at Times Square

Number of reviews per page
20
40
Top reviews
Ken
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Long wait for checkin No refrigerator in the room Towels were rough I would expect better in midtown Manhattan
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location!
Rita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was expecting more from a Westin hotel. We requested a higher floor to avoid noise, but even on the 32nd floor the street noise at night was very disruptive and my kids had trouble sleeping. The beds were small and uncomfortable, and the bathroom was outdated with an extremely loud flush. For the price paid, the service and facilities did not meet expectations—overall, low value for money. On the positive side, the location was excellent—just steps away from Times Square, Broadway shows, bus tours, and plenty of dining options.
Read More
Jason
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff, great location and very good room.
Ligia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We loved the location and amenities, restaurant, convenient store, and all other things they offered in the building. But the room was in terrible condition. THe furniture - the wood is peeling, broken, fridge was broken, closet door missing. It was in horrible shape. THey need to redo the room, paint, replace furniture , replace broken items
Read More
Gabrielle
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I’ve stayed there before and this was by far my worst experience. From the moment you walk in everybody’s rude and trying to upsell you and rip you off.
Heather
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great but there was a daily $40 fee that you couldn't get out of. They said it was "New York tax". Other than that no issues and very safe!
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the hotel. The gym was especially good. The staff were friendly and very helpful. Just one suggestion - there is a ‘Destination’ charge of approx $40 (inc taxes) per day charged to your account automatically. It was mentioned that if you buy food or drink from the hotel whilst you are there, then the hotel will credit you $20 each day you buy the food or drink. However, what they didn’t mention was that this $20 credit is NOT made if you pay cash for your food or drink. So it is important to charge food and drink to your room. Not a huge issue for us as we only paid cash once but would have been good if this was made clearer. Great hotel despite this.
Read More
Emily
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was excellent, the staff was super friendly, and we never had an issue :)
Doris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front Desk Staff member Mr. EDISON AND BELLMAN MR.BRIAN,MADE MY STAY SPECIAL, THEY WERE WELCOMEMING Made US FEEL AT HOME, BECAUSE OF THEM I WOULD Return Again !!!
Dunia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room smelled faintly of smoke. Otherwise fine.
Omar Mohammed Abdallah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not clean at all Old Not worth the money spent
Omar Mohammed Abdallah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not clean Most of the staff are rude…few were nice!!
Doris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy walk to dining and time square area.
Graham
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Westin Times Square is a hidden gem, alittle further out from Times sqaure but close enough to hit all the major attratctions. Safe, clean and staff helpful. The Breakfast is a bit pricey if you dont have vouchers but a good buffet.
Paulo Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wry nice place close to everything friendly staff restaurant on site
brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was convenient to subway, and self parking.
MARILYN
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We love staying at Westin hotels and this one is exceptional. We loved the convenience to Times Square and how convenient it is to the subway. The staff is exceptional. Everyone from check-in to housekeeping were more than accommodating. Our room was clean, quiet and comfortable. We will definitely stay at this Westin hotel the next time we return to Manhattan.
Read More
Kathy Jo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We must have gotten the worse room in the hotel. Bed squeaked every time you sat down or moved on it. Very low to the ground. Terrible pillows, bathroom not practical for daily use. Noisy - next to the elevator. We've stayed at this property many times over the years. I was our "go to" hotel in NYC. We probably won't be back. Area is very crowded.
Read More
Number of reviews per page
20
40