Wingate By Wyndham Niagara Falls

Very close to Niagara Falls. Avery short walk

It was clean and spacious

Room is not cleaned properly. Black mold in toilet bowl. Front desk is not that friendly

No one available at the reception desk for almost an hour ( 9 to 10 pm)

The location was okay but the property is very old and dated. Needs some serious remodeling!

We had an amazing stay

It was a decent location, staff was helpful, clean

Excelent choice!! It’s a great value for the location. I would’ve liked more options for bread for breakfast, but again it was good in general

Hope you have a better experience than I did.

Hotel was not clean. Floors were gross. Not sure what the housekeepers do, but moping the hallway floors wasn’t one of them. Hotel could definitely use a good cleaning. My room door only opened if I lifted the handle up and gave a good push. My bathroom mirror was broke and had electrical tape on it. I would not stay there again. I could’ve spent less money and got a cleaner hotel elsewhere.

We had a great stay the falls were amazlinh

Great option

This hotel had potential to be much better. The room we booked had 2 rooms. It was a splurge for the last night of our trip. One with 2 queens and the other with a king. The beds were comfortable overall. However we ended up with a few surprises that really soured our trip. When I tried to ask the front desk about what to do around Niagra they gave me a map but when I tried to ask any other questions they directed me to someone at a desk that could help me. This help desk ended up being 3rd party tour sales. She could get us on the “last tour of the day” but it was leaving in like 10 minutes. When I tried to ask more specific questions she didn’t really answer them and we were in a rush to leave. Unfortunately the tour wasn’t much more than I could have just done on my own and I’m out $400. A more helpful front desk could have prevented this. Parking is paid here. When we went to go to bed my son noticed there were crumbs in his bed. It seems the sheets did not get changed like they should. When I tried to sleep I could hear music ALL night long. At first i thought it was my neighbors but I did notice some speakers playing music outside the building when we walked back from the falls so I’m guessing this is where it came from. I don’t understand why music needs to be blasting at 3 AM. It was still going clear until 7 am. This was the final night of our trip. I am still so frustrated with so many situations at this hotel.

No water in the shower in the morning,

This place was terrible. I am so upset that I let my credit card rewards influence my decision. Capital One is going to hear about this. This place has been the dirtiest and loudest hotel I have ever stayed at. I am so glad that I was only there two nights and spent most of my time walking around the falls and outside of this place. Dirty hallways, dirty carpets and lobby. the breakfast area was a mess during breakfast time. The room looked ok at first then, found hairs all over the place from other guests, cabinets were breaking down and furniture was stained. there were a bunch of people from other countries staying and they were so loud I had to open the door like at midnight and stare at them and ask them to be quiet. I will never stay here again, even for free.

The property needs more attention. The room was dirty with a lot of dust and hair all around

This has to be the worst place I’ve ever stayed at. I’ve stayed at this property before in 2022, it was great in all aspects cleanliness, room service and food. But this time, the room was dirty with dirt and debris in all the corners of the room, drawers. The bath tub was filthy and the bathroom vanity table was rusted. Coming to the food, the choices were limited, no packets for condiments like salt & pepper, syrups, etc. They did not have any options for fruits besides only apple(no bananas or oranges ). The cleaning of rooms were done once in 3 days of the stay which I did not understand.

The location was good, breakfest was decent, room was nothing special

Easy to walk in and out. A big rush in the breakfast hall- insufficient tables, The gym wasn't up to the mark.

The location is perfect and all staff are very helpful