I booked two rooms for my family. They were both big and comfy with television and hot water. Sound-proof too! The nearby area also has many cafes and eateries. There's also a good vegan restaurant (Hoa Sen) not so far away that serves a delicious buffet. Would book again when I'm in Hanoi.
Front desk very helpful, our room upgraded to the best and biggest room, great location in the center of city, great value, very recommended! Best! Will back for sure.
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