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- Hotel in GRAND HÔTEL du LAC Hanoi
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GRAND HÔTEL du LAC Hanoi
Hotels
9.5
/10
Exceptional
333 reviews
What Guests Say About Their Stay
Jonathan
10.0
/ 10
Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Shawn
10.0
/ 10
The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Timothy
10.0
/ 10
Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
In the Area
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18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in GRAND HÔTEL du LAC Hanoi
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What's around GRAND HÔTEL du LAC Hanoi
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Discover More About GRAND HÔTEL du LAC Hanoi
note: hotel was previously named GRAND HOTEL du LAC Hanoi
Location
Staying at GRAND HÔTEL du LAC Hanoi is a good choice when you are visiting Hang Trong Ward.
About GRAND HÔTEL du LAC Hanoi
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, GRAND HÔTEL du LAC Hanoi provides a pleasant accommodation for your stay.
From business event to corporate gathering, GRAND HÔTEL du LAC Hanoi provides complete services and facilities that you and your colleagues need.
GRAND HÔTEL du LAC Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from GRAND HÔTEL du LAC Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
GRAND HÔTEL du LAC Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at GRAND HÔTEL du LAC Hanoi.
All facilities in GRAND HÔTEL du LAC Hanoi
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Hotel Services
- Front desk
- Concierge
- Laundry service
- Tours
- 24-hour Receptionist
- Luggage storage
- Porter
- Wedding service
- Express check-in
- Express check-out
- Welcoming drinks
- Early Check-in
- Late Check-out
- Money changer
- Doorman
- Medical service
General
- Family room
- Smoking area
- AC
- Non-smoking room
- Terrace
- Fireplace in lobby
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Smoke-free
- Heater
- Rooftop terrace
- Recreation room
Food and Drinks
- Bar
- Snack bar
- Breakfast
- Restaurant with AC
- Cafe
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- A la carte breakfast
- Dining area
Public Facilities
- Safety deposit box
- WiFi in public area
- Coffee shop
- Restaurant
- Coffee/tea in lobby
- Elevator
- Breakfast restaurant
- Lunch restaurant
- Dinner restaurant
- Late check-out
- Early check-in
In-room Facilities
- Bathtub
- Desk
- Refrigerator
- Hairdryer
- In-room safe
- TV
- Shower
- Minibar
Nearby Facilities
- Gift shop
- Shops
- ATM/Banking
- Hair salon
- Grocery
- Supermarket
- Laundry
- Beauty salon
Things to Do
- Massage
- Fitness center
- Steam room
- Spa
- Sauna
- TV lounge
- Karaoke
Business Facilities
- Business center
- Meeting facilities
- Conference room
- Photocopier
- PRINTER
Sports and Recreations
- Golf desk
- Fitness center
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in GRAND HÔTEL du LAC Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at GRAND HÔTEL du LAC Hanoi | 80 |
Number of floors in GRAND HÔTEL du LAC Hanoi | 10 |
Another facilities in GRAND HÔTEL du LAC Hanoi | Front desk, Concierge, Laundry service, Tours, 24-hour Receptionist |
Frequently asked question in GRAND HÔTEL du LAC Hanoi
What are available facilities at GRAND HÔTEL du LAC Hanoi?
There are top facilites at GRAND HÔTEL du LAC Hanoi such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at GRAND HÔTEL du LAC Hanoi?
The standard check-in time at GRAND HÔTEL du LAC Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does GRAND HÔTEL du LAC Hanoi provide breakfast?
Yes, GRAND HÔTEL du LAC Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of GRAND HÔTEL du LAC Hanoi?
GRAND HÔTEL du LAC Hanoi is a 5.0-star hotel.
How many floors does GRAND HÔTEL du LAC Hanoi have?
GRAND HÔTEL du LAC Hanoi has 10 floors.
See All
More Reviews from Other Guests in GRAND HÔTEL du LAC Hanoi
Overall Ratings & Reviews GRAND HÔTEL du LAC Hanoi
Traveloka (7)
Other sources (326)
9.6
Exceptional
From 326 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews GRAND HÔTEL du LAC Hanoi
Number of reviews per page
20
40
Top reviews
Pat
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Walking distance to the Old Quarter, shopping and Dining.
Danny
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All good. Keep it up!!!
Jonathan
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Read More
Hui-Tsing
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful staff and fantastic location! I would definitely stay again.
Shawn
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Timothy
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
Don
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We really loved this hotel, staff were amazing, the room very nice , breakfast was great.
Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special.
Jesusa
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The place is good and the staff are very accommodating.
There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself.
Camille
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The staff really went out of their way to be kind and helpful. The space and location are also amazing!
Simon
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
What a great location and wonderful breakfast. The staff were very keen at every turn to help us. We also enjoyed the spa
Alexandra
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent hôtel, staff, breakfast. Location perfect.
Daniel
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied.
De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant.
Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Read More
Gerardo
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel
Samson
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wonderful staff
Young Hwa
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay.
One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience.
The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day.
As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Read More
Soham
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location and staff.
Craig
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants.
Craig
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wonderful place to stay, very attentive staff, highly recommended.
Terry
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very good hotel very friendly employees. Benny manage, in the restaurant is fantastic made me feel like I was at my home!!! Food is wonderful dinners are fantastic!
Dustin
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
To start I want to commend the staff at the Grand Hotel du Lac. This was probably the most welcoming experience I’ve ever had at a regular hotel.
Bertha handled my check-in and was incredibly helpful throughout my five-day stay. She went above and beyond, offering evening ginger tea and even helping me organize flowers I needed for a business matter. She was always available and eager to help.
Breakfast each morning was another highlight. The buffet was fresh and beautifully presented, with real espresso coffee (no push-button machines). The staff were once again exceptional. Emily, who had just started, brought such joy and kindness to the morning that it was truly the best way to start the day.
And then there’s Thomas, who greeted us personally in the lobby every time we came or went, always checking in to see if we needed anything.
The rooms have a certain old-world charm that fits the character of the hotel, though some elements may feel a bit dated to those used to modern interiors. My colleague stayed in a room without a window, which can work perfectly well for travelers who value quiet and rest over natural light. However, if having a view or daylight is important to you, I would definitely recommend upgrading to one of the rooms with a window to enhance your overall experience.
The pool terrace is a lovely spot to unwind, though it is on the smaller side. It’s also worth noting that there are some stairs involved in getting to it. Overall a great experience!
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews GRAND HÔTEL du LAC Hanoi
Traveloka (7)
Other sources (326)
9.6
Exceptional
From 326 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews GRAND HÔTEL du LAC Hanoi
Number of reviews per page
20
40
Top reviews
Pat
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Walking distance to the Old Quarter, shopping and Dining.
Danny
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All good. Keep it up!!!
Jonathan
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Read More
Hui-Tsing
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful staff and fantastic location! I would definitely stay again.
Shawn
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Timothy
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
Don
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We really loved this hotel, staff were amazing, the room very nice , breakfast was great.
Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special.
Jesusa
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The place is good and the staff are very accommodating.
There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself.
Camille
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The staff really went out of their way to be kind and helpful. The space and location are also amazing!
Simon
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
What a great location and wonderful breakfast. The staff were very keen at every turn to help us. We also enjoyed the spa
Alexandra
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent hôtel, staff, breakfast. Location perfect.
Daniel
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied.
De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant.
Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Read More
Gerardo
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel
Samson
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wonderful staff
Young Hwa
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay.
One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience.
The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day.
As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Read More
Soham
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location and staff.
Craig
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants.
Craig
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wonderful place to stay, very attentive staff, highly recommended.
Terry
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very good hotel very friendly employees. Benny manage, in the restaurant is fantastic made me feel like I was at my home!!! Food is wonderful dinners are fantastic!
Dustin
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
To start I want to commend the staff at the Grand Hotel du Lac. This was probably the most welcoming experience I’ve ever had at a regular hotel.
Bertha handled my check-in and was incredibly helpful throughout my five-day stay. She went above and beyond, offering evening ginger tea and even helping me organize flowers I needed for a business matter. She was always available and eager to help.
Breakfast each morning was another highlight. The buffet was fresh and beautifully presented, with real espresso coffee (no push-button machines). The staff were once again exceptional. Emily, who had just started, brought such joy and kindness to the morning that it was truly the best way to start the day.
And then there’s Thomas, who greeted us personally in the lobby every time we came or went, always checking in to see if we needed anything.
The rooms have a certain old-world charm that fits the character of the hotel, though some elements may feel a bit dated to those used to modern interiors. My colleague stayed in a room without a window, which can work perfectly well for travelers who value quiet and rest over natural light. However, if having a view or daylight is important to you, I would definitely recommend upgrading to one of the rooms with a window to enhance your overall experience.
The pool terrace is a lovely spot to unwind, though it is on the smaller side. It’s also worth noting that there are some stairs involved in getting to it. Overall a great experience!
Read More
Number of reviews per page
20
40