Hanoi L'Heritage Diamond Hotel & Spa

Hotels
8.9
/10
Exceptional
133 reviews

What Guests Say About Their Stay

Guest
9.7
/ 10
Great hotel, clean room, great location. Walking distance to all famous spots. Staffs are friendly and helpful.
T***o
10.0
/ 10
Everything was so perfect when staying at this hotel. The hotel staff was so friendly and caring, the food at breakfast was so delicious. And finally, you don't need to order a public taxi, just ask the staff to provide you with a hotel car to the airport, it was much cheaper than a public taxi. This hotel is excellent.
Lai
10.0
/ 10
My stay at this hotel was truly memorable. The combination of comfortable accommodations, friendly staff, and convenient location made it an excellent choice. I would highly recommend it to anyone looking for a pleasant stay. Thank you!!!
Mariano
10.0
/ 10
We stayed at the Hanoi Lheritage Hotel for 4 nights . Everything was absolutely perfect. The hotel is well decorated, clean and the staff are kind. It is also located only a few minutes walk from Old Town. I would highly recommend this hotel.
Tommy
10.0
/ 10
All around, one of best hotels I have stayed at. It is in a great location central to the old quarter. The balcony room is very nice and has a comfortable bed with high quality pillows. The service staff is very helpful and knowledgeable about things to do around the city.
In the Area
See Map
17 Nha Chung, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Hanoi L'heritage Diamond Hotel & Spa Hanoi L'Heritage Diamond Hotel & Spa is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoi L'Heritage Diamond Hotel & Spa

17 Nha Chung, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More Places
Lobby Hanoi L'Heritage Diamond Hotel & Spa
Lobby 2 Hanoi L'Heritage Diamond Hotel & Spa

Discover More About Hanoi L'Heritage Diamond Hotel & Spa

note: hotel was previously named Hanoi L'heritage Diamond Hotel & Spa

Location


Hanoi L'Heritage Diamond Hotel & Spa is located in area / city Hang Trong Ward.

About Hanoi L'Heritage Diamond Hotel & Spa

Hanoi L'Heritage Diamond Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hanoi L'Heritage Diamond Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hanoi L'Heritage Diamond Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hanoi L'Heritage Diamond Hotel & Spa.

All facilities in Hanoi L'Heritage Diamond Hotel & Spa

Lobby Hanoi L'Heritage Diamond Hotel & Spa
Lobby
Exterior Hanoi L'Heritage Diamond Hotel & Spa
Exterior
Bedroom Hanoi L'Heritage Diamond Hotel & Spa
Bedroom
In-room Bathroom Hanoi L'Heritage Diamond Hotel & Spa
In-room Bathroom
Restaurant Hanoi L'Heritage Diamond Hotel & Spa
Restaurant

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Snacks

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Spa

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hanoi L'Heritage Diamond Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation does not serve free extra breakfast.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hanoi L'Heritage Diamond Hotel & Spa
55
Number of floors in Hanoi L'Heritage Diamond Hotel & Spa
10
Another facilities in Hanoi L'Heritage Diamond Hotel & Spa
Bathrobe, Bathtub, Desk, Hairdryer, In-room safe

Frequently asked question in Hanoi L'Heritage Diamond Hotel & Spa

What are available facilities at Hanoi L'Heritage Diamond Hotel & Spa?
There are top facilites at Hanoi L'Heritage Diamond Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi L'Heritage Diamond Hotel & Spa?
The standard check-in time at Hanoi L'Heritage Diamond Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoi L'Heritage Diamond Hotel & Spa provide breakfast?
Yes, Hanoi L'Heritage Diamond Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoi L'Heritage Diamond Hotel & Spa?
Hanoi L'Heritage Diamond Hotel & Spa is a 4.0-star hotel.
How many floors does Hanoi L'Heritage Diamond Hotel & Spa have?
Hanoi L'Heritage Diamond Hotel & Spa has 10 floors.
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More Reviews from Other Guests in Hanoi L'Heritage Diamond Hotel & Spa

9.0
Exceptional
From 121 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hanoi L'Heritage Diamond Hotel & Spa

Number of reviews per page
20
40
Top reviews
Nick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staffs are friendly and professional. Property location is a plus.
HOA
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were amazing and friendly, great location close to train street.
carole
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The top of the star in our entry was always encombered with the cleaning cart making it inconvénient to enter our room.
Lai
icon-Business Family
Business Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My stay at this hotel was truly memorable. The combination of comfortable accommodations, friendly staff, and convenient location made it an excellent choice. I would highly recommend it to anyone looking for a pleasant stay. Thank you!!!
Mariano
icon-Business Family
Business Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We stayed at the Hanoi Lheritage Hotel for 4 nights . Everything was absolutely perfect. The hotel is well decorated, clean and the staff are kind. It is also located only a few minutes walk from Old Town. I would highly recommend this hotel.
Tommy
icon-Business Family
Business Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

All around, one of best hotels I have stayed at. It is in a great location central to the old quarter. The balcony room is very nice and has a comfortable bed with high quality pillows. The service staff is very helpful and knowledgeable about things to do around the city.
Mark
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Friendly small hotel in good location, marked down by lack of bar, lack of rooftop bar, no lounge or communal meeting place and no restaurant
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
sharon
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
Patricia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
Read More
Debi
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Read More
P
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Great hotel that is very well positioned. Goodness me.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
Read More
Elisavet
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

On arrival we were put in a room on 4th floor. Very hot and no lift. We asked to be moved which was achieved on day 3 of 4. The new room by the pool on ground floor was excellent. Pool was lovely, but there was building work going on right next to the pool which was all day and noisy and dusty. Would stay agin but only in round floor poolside room. Breakfast was good. Staff were friendly and helpful.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Handy spot. Big, clean rooms. Good breakfast. Friendly staff.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Had just one night stay in Hanoi but all the staff here were absolutely great even allowed us to leave luggage in foyer while we explored after our Halong Bay Cruise, even though we weren't staying there that night
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hanoi L'Heritage Diamond Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 121 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi L'Heritage Diamond Hotel & Spa

Number of reviews per page
20
40
Top reviews
Nick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staffs are friendly and professional. Property location is a plus.
HOA
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were amazing and friendly, great location close to train street.
carole
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The top of the star in our entry was always encombered with the cleaning cart making it inconvénient to enter our room.
Lai
icon-Business Family
Business Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My stay at this hotel was truly memorable. The combination of comfortable accommodations, friendly staff, and convenient location made it an excellent choice. I would highly recommend it to anyone looking for a pleasant stay. Thank you!!!
Mariano
icon-Business Family
Business Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We stayed at the Hanoi Lheritage Hotel for 4 nights . Everything was absolutely perfect. The hotel is well decorated, clean and the staff are kind. It is also located only a few minutes walk from Old Town. I would highly recommend this hotel.
Tommy
icon-Business Family
Business Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

All around, one of best hotels I have stayed at. It is in a great location central to the old quarter. The balcony room is very nice and has a comfortable bed with high quality pillows. The service staff is very helpful and knowledgeable about things to do around the city.
Mark
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Friendly small hotel in good location, marked down by lack of bar, lack of rooftop bar, no lounge or communal meeting place and no restaurant
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
sharon
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
Patricia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
Read More
Debi
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Read More
P
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Great hotel that is very well positioned. Goodness me.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
Read More
Elisavet
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

On arrival we were put in a room on 4th floor. Very hot and no lift. We asked to be moved which was achieved on day 3 of 4. The new room by the pool on ground floor was excellent. Pool was lovely, but there was building work going on right next to the pool which was all day and noisy and dusty. Would stay agin but only in round floor poolside room. Breakfast was good. Staff were friendly and helpful.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Handy spot. Big, clean rooms. Good breakfast. Friendly staff.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Had just one night stay in Hanoi but all the staff here were absolutely great even allowed us to leave luggage in foyer while we explored after our Halong Bay Cruise, even though we weren't staying there that night
Number of reviews per page
20
40