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New World Phu Quoc Resort
Resorts
9.1
/10
Exceptional
142 reviews
What Guests Say About Their Stay
Phan C. T.
9.7
/ 10
Very good service, enthusiastic support staff, delicious breakfast buffet and restaurant. Beautiful room and extremely clean. Very satisfied with this experience.
See original
phan n. h.
8.5
/ 10
5 star standard in terms of staff, rooms, facilities, breakfast, landscape. Kayaking and cycling. Will come back if I have the chance. Thank you!
See original
Jeremy
10.0
/ 10
It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.
Diane
10.0
/ 10
Breakfast is excellent! Anna at the breakfast restaurant really made our 5 days vacation a great one. She treated my family like family. Room cleaning can be improved. The backyard and private pool was not clean for all the 5 days we were there. However, I can overlook all that because of an excellent service in other areas. Thanks
Ching Man
10.0
/ 10
This resort has many facilities that cater for the family in particularly families with children. Each villa has its privacy and is very spacious! The spa services is excellent. I enjoyed my body treatment in a luxurious and quiet private room. The therapist is great too. Her techniques is gentle but right to the pressures I preferred!
In the Area
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Khem Beach, An Thoi Ward, An Thoi Township, Phu Quoc, Kien Giang Province, Vietnam, 92000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in New World Phu Quoc Resort
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What's around New World Phu Quoc Resort
Khem Beach, An Thoi Ward, An Thoi Township, Phu Quoc, Kien Giang Province, Vietnam, 92000
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Discover More About New World Phu Quoc Resort
Location
New World Phu Quoc Resort is a resort is located at An Thoi Township.
About New World Phu Quoc Resort
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
Have fun with various entertaining facilities for you and the whole family at New World Phu Quoc Resort, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at New World Phu Quoc Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from New World Phu Quoc Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
New World Phu Quoc Resort is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at New World Phu Quoc Resort.
All facilities in New World Phu Quoc Resort
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Things to Do
- Barbecue
- Beach towel
- Beach umbrella
- Children play area
- Fitness center
- Garden
- Health club
- Massage
- Outdoor facilities
- Outdoor pool
- Parasol
- Pool sun loungers
- Private beach
- Sauna
- Spa
- Steam room
- Sauna
- Sun loungers
- Waterslide
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Dining area
- Fullboard without drinks
- Gala dinner
- Gluten-free meals
- Halfboard without drinks
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Cloakroom
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
Sports and Recreations
- Aquafit
- Billiard
- Bowling alley
- Fitness center
- Golf practice
- Pool or Snooker
Transportation
- Airport transfer
- Area shuttle with surcharge
- Limo or town car service
Kids and Pets
- Babysitting
- Babysitting with surcharge
- CRIBS
Family-friendly Facilities
- Kids club
- Children pool
Accessibilty
- Accessible bathroom
- In-room accessibility
Business Facilities
- Photocopier
- PRINTER
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in New World Phu Quoc Resort
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Smoking is prohibited in the accommodation.
Airport transfer is available for VND 800,000/person.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at New World Phu Quoc Resort | 375 |
Number of floors in New World Phu Quoc Resort | 1 |
Another facilities in New World Phu Quoc Resort | Barbecue, Beach towel, Beach umbrella, Children play area, Fitness center |
Frequently asked question in New World Phu Quoc Resort
What are available facilities at New World Phu Quoc Resort?
There are top facilites at New World Phu Quoc Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New World Phu Quoc Resort?
The standard check-in time at New World Phu Quoc Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does New World Phu Quoc Resort provide breakfast?
Yes, New World Phu Quoc Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New World Phu Quoc Resort?
New World Phu Quoc Resort is a 5.0-star hotel.
How many floors does New World Phu Quoc Resort have?
New World Phu Quoc Resort has 1 floors.
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More Reviews from Other Guests in New World Phu Quoc Resort
Overall Ratings & Reviews New World Phu Quoc Resort
Traveloka (19)
Other sources (123)
9.2
Exceptional
From 123 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
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Traveler Reviews New World Phu Quoc Resort
Number of reviews per page
20
40
Top reviews
Jeremy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.
Read More
Kelvin
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great resort for family
Hung Phong
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent resort! Would come back again!
Lisa
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We had a lovely stay in a premium pool villa for 3 nights. The villas are spacious, the staff are friendly, the breakfast was fantastic, and the beach was lovely. There are a few reasons I didn't rate this more highly. No off site food or beverage is allowed and there is a charge for using the kitchen in the villa that you paid to stay in. These are crazy rules, made worse by very overpriced food and drinks. We opted to leave the resort for lunch and dinner and eat at a different restaurant for each meal at the various places that were within walking distance as they had great food options at a reasonable price. We also went to go paddleboarding only to find there are only two that are a bit dated and they only had one paddle. The villa itself had a dingy shower, old leaves piled up all over the patio, and it's as if the walls were dirty, particularly around switches and other high traffic areas, and the sofa was stained. We had a lovely stay as we kept to ourselves and used our private pool, but I'd simply expect more from a 5 star resort.
Read More
Diane
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Breakfast is excellent! Anna at the breakfast restaurant really made our 5 days vacation a great one. She treated my family like family. Room cleaning can be improved. The backyard and private pool was not clean for all the 5 days we were there. However, I can overlook all that because of an excellent service in other areas. Thanks
Read More
Ching Man
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This resort has many facilities that cater for the family in particularly families with children. Each villa has its privacy and is very spacious! The spa services is excellent. I enjoyed my body treatment in a luxurious and quiet private room. The therapist is great too. Her techniques is gentle but right to the pressures I preferred!
Read More
NAM PHUONG
Leisure with Children
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The property was excellent and near the cable car ride to Hong Thom. The rooms were clean and nice and the pool was great and big. It’s also next to the beach so you have swim options. However the night market near by doesn’t give much option and neither is there much to do outside of the resort. The breakfast dining was food but lunch and dinner at the resort is actually quite bad. Meats were chewy and dinner option at the buffet was not much for the $900k dong that you pay. We tried the restaurant inside the resort called Lua and that was also pretty bad. The food was bland and not good.
Read More
Huy
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The staffs.
seong hee
Leisure Family
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Everything was amazing but didn’t get enough towels and not much to do or eat around. Little far from everything by foot. And not easy to get grab but if you like to stay in the resort, this is one of the best
Julie
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I love how welcoming and helpful everyone was. The staff was attentive and prompt I loved having access to the beach as well. 💕
Jody
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
I can't recommend this resort enough! It is geared towards families, but I traveled alone and had a great time. The beach is beautiful, the pool was amazing, and the villa I stayed in was awesome! You will not be disappointed in this resort!
Christopher
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This is luxury living and the staff are so friendly. The only down side is the cost of food and drink in the resort. Just because you can charge high prices doesn’t mean you should.
Thai
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
It is an excellent place. I highly recommend it.
Eric
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Beautiful and comfortable
Thuong Thuong
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Wonderful
maggie
Leisure Family
8.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
Nam
Leisure Family
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
Jack
Leisure with Partner
2.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Worst customer service
Laura
Friends and Family
10.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
We had a fabulous stay at the New World Resort Phu Quoc.
Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please.
Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Read More
Amber
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
LOVELY LOVELY LOVELY!
The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you.
The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews New World Phu Quoc Resort
Traveloka (19)
Other sources (123)
9.2
Exceptional
From 123 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews New World Phu Quoc Resort
Number of reviews per page
20
40
Top reviews
Jeremy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.
Read More
Kelvin
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great resort for family
Hung Phong
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent resort! Would come back again!
Lisa
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We had a lovely stay in a premium pool villa for 3 nights. The villas are spacious, the staff are friendly, the breakfast was fantastic, and the beach was lovely. There are a few reasons I didn't rate this more highly. No off site food or beverage is allowed and there is a charge for using the kitchen in the villa that you paid to stay in. These are crazy rules, made worse by very overpriced food and drinks. We opted to leave the resort for lunch and dinner and eat at a different restaurant for each meal at the various places that were within walking distance as they had great food options at a reasonable price. We also went to go paddleboarding only to find there are only two that are a bit dated and they only had one paddle. The villa itself had a dingy shower, old leaves piled up all over the patio, and it's as if the walls were dirty, particularly around switches and other high traffic areas, and the sofa was stained. We had a lovely stay as we kept to ourselves and used our private pool, but I'd simply expect more from a 5 star resort.
Read More
Diane
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Breakfast is excellent! Anna at the breakfast restaurant really made our 5 days vacation a great one. She treated my family like family. Room cleaning can be improved. The backyard and private pool was not clean for all the 5 days we were there. However, I can overlook all that because of an excellent service in other areas. Thanks
Read More
Ching Man
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This resort has many facilities that cater for the family in particularly families with children. Each villa has its privacy and is very spacious! The spa services is excellent. I enjoyed my body treatment in a luxurious and quiet private room. The therapist is great too. Her techniques is gentle but right to the pressures I preferred!
Read More
NAM PHUONG
Leisure with Children
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The property was excellent and near the cable car ride to Hong Thom. The rooms were clean and nice and the pool was great and big. It’s also next to the beach so you have swim options. However the night market near by doesn’t give much option and neither is there much to do outside of the resort. The breakfast dining was food but lunch and dinner at the resort is actually quite bad. Meats were chewy and dinner option at the buffet was not much for the $900k dong that you pay. We tried the restaurant inside the resort called Lua and that was also pretty bad. The food was bland and not good.
Read More
Huy
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The staffs.
seong hee
Leisure Family
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Everything was amazing but didn’t get enough towels and not much to do or eat around. Little far from everything by foot. And not easy to get grab but if you like to stay in the resort, this is one of the best
Julie
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I love how welcoming and helpful everyone was. The staff was attentive and prompt I loved having access to the beach as well. 💕
Jody
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
I can't recommend this resort enough! It is geared towards families, but I traveled alone and had a great time. The beach is beautiful, the pool was amazing, and the villa I stayed in was awesome! You will not be disappointed in this resort!
Christopher
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This is luxury living and the staff are so friendly. The only down side is the cost of food and drink in the resort. Just because you can charge high prices doesn’t mean you should.
Thai
Friends and Family
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
It is an excellent place. I highly recommend it.
Eric
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Beautiful and comfortable
Thuong Thuong
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Wonderful
maggie
Leisure Family
8.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
Nam
Leisure Family
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
Jack
Leisure with Partner
2.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Worst customer service
Laura
Friends and Family
10.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
We had a fabulous stay at the New World Resort Phu Quoc.
Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please.
Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Read More
Amber
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
LOVELY LOVELY LOVELY!
The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you.
The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
Number of reviews per page
20
40