Urbanest Saigon

The experience at the homestay during the recent business trip was not very good from check in to check out - The room did not have a dryer, I asked again to get it, there was no iron (this is a basic item, I asked the homestay if it was available but they did not have it to support 🥲) - After booking the room, I did not see the check in instructions or information from the homestay to confirm - There is no elevator - The room is designed with a loft above to sleep, the ceiling is very low so it is a bit stuffy, the air conditioner is right next to the bed so it is cold and easy to get sick because of the cold wind, however, it is not very cool downstairs - Stayed for 2 days but there were only 2 tiny bottles of water, there was no place to refill - There was no kettle, there was an electric stove and a pot but no dishes 🥲 I have been on a business trip to many homestays, this is the first time I have had such a bad experience, I contacted the housekeeper and gave feedback