Doubletree by Hilton Columbia, SC

Explore Doubletree by Hilton Columbia, SC
8.0
Very Good
From 965 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.6

Service and Facilites

8.4

Traveler Reviews Doubletree by Hilton Columbia, SC

Number of reviews per page
20
40
Top reviews
Ismella
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The stay at the property was good, however after the second day there was no toilet tissue in the room and we had to keep requesting towels and for the room to be cleaned. We saw the maid on the floor and requested towels but was told that we had to go to the front desk
Tamara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great except there should be free breakfast
Andrea
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Water damage in the ceiling of our room - rusted metal. Uncomfortable mattress. How is this a four star hotel. Its old and needs a remodel.
Amy
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cookies were good, bed was comfortable. The location of my room was noisy. I heard doors slamming late night.
Cory
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was horrible
Carla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing was impressive. Just another hotel. Corners of bathroom was dirty, obviously not cleaned on a regular basis. Room was ok, but apparently some employees sitting at bar, discussing a bed bug infestation. Not a good sign. None of the employees stood out as good or even great. They were average at best. I wont plan to book there again, as you should at least get a smile. No discussion of amenities, local things of interest. Nothing. Rather sad.
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C
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very dirty. Very nasty
David
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Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property seem run down, odd smells and very noisy especially in the room itself. Will not choose to stay at this location again.
Sean
icon-Business Family
Business Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

First, let’s start by saying I will not stay there again. The young lady that worked the front desk Friday morning showed no empathy at all. I booked 3 days through Expedia and I showed her my receipt. She still had me to pay for a third day. I didn’t have time to go back and forth with her because I had to be somewhere soon. I will dispute that charge .
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Victoria
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

So good!
Laverne
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

1st day check dead huge roach on bathroom floor I called the desk 4 times went to the desk twice took four hours for them to clean it up and the phone in the room did not work, leak on the 1st floor in the hallway
Lydia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is filthy! There were 2 women at the counter and only 1 was attending to customers while the other one just watched.
Denise
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

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Verified traveler
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I had a good time as usual the staff was excellent.
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent property very nice. I will definitely return.
William
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

1 of my go to hotels while working in Lexington SC
Reyhan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

You had to request housekeeping before 8 am. I asked three times to have sheets and towels delivered to our room so we could change the sheets and have fresh towels. We never received the sheets or towels.
Keenan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Manager has a terrible attitude, I call down for towels (as the housekeeper told me to do) and after waiting about 40 minutes I called again to see if I need to come down and get them myself because it had been about 45 minutes waiting for some towels… the manager says with a nasty attitude “no it has not been 45 minutes it’s only been 30 minutes” as if that were more acceptable… it’s towels not food
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Latea
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I loved the ambiance. Very inviting. Felt like being at home.
Jamael
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great weekend stay!
Number of reviews per page
20
40