World class

Lovely hotel in a good spot for walking into town. All staff helpful and friendly. Slightly annoying that the shower head was broken after paying top price for the room. However we received a discount on checkout and an apology.

Couldn't fault our stay. Perfect location. Great room, facilities and breakfast.

Staff were very attentive from check in to check out and made the stay that much more enjoyable. My locker in the spa wouldn’t open and within a couple of minutes Simone was there with a master key.

Lovely hotel, and room was spot on, but sadly when we popped into bar for lunch (on a weekday), even though the bar was not busy no one acknowledged we were there, so after 10 mins or so awaiting for table service we went to the bar next door to the hotel where we were greeted on arrival and the service was great (all bar one). A real shame as the hotel lost out on revenue for something so simple.

This property is fantastic! A bit of a walk (20 mins) to all the touristy activities, but worth it for the rooms and the castle views! The club level was worth it for the breakfast, drinks, and snacks whenever.

Comfortable beds

Loved my snack and drink in the club lounge after a day of sightseeing.

The hotel was nice, clean and friendly staff in the centre of the city.

There was no locks at the bathroom door and the air condition system was not working properly. We had two rooms and their views were terrible.

Location is good very centric, breakfast average and expensive, room are comfy

We had a great stay at the Sheraton! The location is excellent—close to everything and very convenient. The room was spacious, clean, and very comfortable, which made for a relaxing stay. We also really enjoyed the breakfast—great variety and quality. The staff were friendly and helpful throughout our visit. Overall, a very pleasant experience. I would definitely stay here again!

Perfect location close to everything

Excellent hotel and location 5 minutes walk from Princecesd Street.

Great location. The bed is comfortable. The room and shower are too small.

Loved the Club Level experience - enjoyed the Lounge for cocktails and canapés and for breakfast. The bistro was also nice. Convenient - about 20 minute walk to Edinburgh Castle. Edinburgh is a lovely city.

Beautiful comfortable hotel, ideally located for everything Edinburgh has to offer.

Fantastic hotel, lovely attention to detail. Spa was wonderful, very much enjoyed this stay.

A regular go to. Good spa and pool options too.

The property was excellent. Everything was well maintained and the staff was some of the most considerate and polite people i have been around. Site is conveniently located to local transportation and various dining and shopping establishments. I will recommend it to others and i plan to return in the future.