Great location, room needs Reno action. Bathroom needs a vent fan, faucet in sink literally spun sideways. Not that great. Great view was about it.
Debra
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel was very nice. Rooms are beautiful and staff was great. Our only complaint was the elevators! You could easily wait 10 minutes to just go down to the lobby. We stayed there to attend a baseball game and it was so busy after the game we had to wait in line for almost 30 minutes to get up to our room. Other than that it was a nice hotel and we would stay there again if going to another baseball game because it was right next to the stadium.
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Chris
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Toilet ran all the time, could not change air conditioner, got cold.
Olivia
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Loved everything about this hotel, the only bad thing, was that if the room next door flush the toilet, our room got a tinny sewer smells, it wont linger, but was kind of still water smell. Love the place, the locating, the restaurant!
Sara
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The 1st room we were assigned hadnt been cleaned. The parking for 1 day was $60!
Sandi
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bathroom is "old". Bottom of the door is splitting. Main door was propped open when we first got up to the room.
View was great!!
traci
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was clean and the staff was helpful. Had to go 4 floors up just to get ice
Kayla
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Ceiling above the shower was crumbling with a few holes already. Bell-hop cut me off to take the elevator while I'd been waiting for it for almost 5 min without saying excuse me and then was rude when stated that an excuse me would have been appreciated. Valet drivers sat and watched our vehicle unable to move and did not offer help
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Kensey
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We first arrived and they checked us into a room only to find out that room was already occupied. Then they moved us to another room and once returning from the cardinals game we find out the new keys did not work. The night time manager Jason made sure everything was corrected and was very apologetic. I understand accidents happen exspecially on busy evenings.
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Mary
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were wonderful, friendly and helpful. Great breakfast buffet including eggs made to order.
Christopher
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very large conference hotel.
Glenda
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great all around!
Mike
Leisure
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Caren, out morning breakfast server was excellent as were the evening bar staff(both rooftop and inside). The room had no running cold water at hand sink and AC would not cool room. Called front desk at 8 am and they did not fix all day. They moved us to different room.
Phillesia
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I like the lobby
Brian
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I enjoyed this stay.
JULIO
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was good overall, except of a couple of employees at the front desk who were not as friendly as the rest, and a server at the roof top who did not really take care of us properly. One more little detail, we reported the phones at our room were not working, and they never got fixed.
David
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The AC system was very loud and made it hard to sleep. The building is dated and it shows
Conrad
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great customer service, great views and good nightlife!
Jason
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Front desk staff need additional training. Spoke to 3 people at different times. Each one sounded either uninterested or like they were doing me a favor by answering questions or providing information about hotel amenities and parking instructions. Not a welcoming experience.
Carolyn
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We celebrated our 11 year old grandson by taking him to cardinals game Saturday he liked it so much they went back Sunday. It was a great weekend