Hilton St Louis at the Ballpark

Explore Hilton St Louis at the Ballpark
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

7.8

Traveler Reviews Hilton St Louis at the Ballpark

Number of reviews per page
20
40
Top reviews
Chris
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, room needs Reno action. Bathroom needs a vent fan, faucet in sink literally spun sideways. Not that great. Great view was about it.
Debra
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was very nice. Rooms are beautiful and staff was great. Our only complaint was the elevators! You could easily wait 10 minutes to just go down to the lobby. We stayed there to attend a baseball game and it was so busy after the game we had to wait in line for almost 30 minutes to get up to our room. Other than that it was a nice hotel and we would stay there again if going to another baseball game because it was right next to the stadium.
Read More
Chris
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Toilet ran all the time, could not change air conditioner, got cold.
Olivia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Loved everything about this hotel, the only bad thing, was that if the room next door flush the toilet, our room got a tinny sewer smells, it wont linger, but was kind of still water smell. Love the place, the locating, the restaurant!
Sara
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The 1st room we were assigned hadnt been cleaned. The parking for 1 day was $60!
Sandi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bathroom is "old". Bottom of the door is splitting. Main door was propped open when we first got up to the room. View was great!!
traci
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and the staff was helpful. Had to go 4 floors up just to get ice
Kayla
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ceiling above the shower was crumbling with a few holes already. Bell-hop cut me off to take the elevator while I'd been waiting for it for almost 5 min without saying excuse me and then was rude when stated that an excuse me would have been appreciated. Valet drivers sat and watched our vehicle unable to move and did not offer help
Read More
Kensey
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We first arrived and they checked us into a room only to find out that room was already occupied. Then they moved us to another room and once returning from the cardinals game we find out the new keys did not work. The night time manager Jason made sure everything was corrected and was very apologetic. I understand accidents happen exspecially on busy evenings.
Read More
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were wonderful, friendly and helpful. Great breakfast buffet including eggs made to order.
Christopher
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very large conference hotel.
Glenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great all around!
Mike
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Caren, out morning breakfast server was excellent as were the evening bar staff(both rooftop and inside). The room had no running cold water at hand sink and AC would not cool room. Called front desk at 8 am and they did not fix all day. They moved us to different room.
Phillesia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the lobby
Brian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed this stay.
JULIO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good overall, except of a couple of employees at the front desk who were not as friendly as the rest, and a server at the roof top who did not really take care of us properly. One more little detail, we reported the phones at our room were not working, and they never got fixed.
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The AC system was very loud and made it hard to sleep. The building is dated and it shows
Conrad
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service, great views and good nightlife!
Jason
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk staff need additional training. Spoke to 3 people at different times. Each one sounded either uninterested or like they were doing me a favor by answering questions or providing information about hotel amenities and parking instructions. Not a welcoming experience.
Carolyn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We celebrated our 11 year old grandson by taking him to cardinals game Saturday he liked it so much they went back Sunday. It was a great weekend
Number of reviews per page
20
40