Traveler Reviews Best Western Premier Airport/Expo Center Hotel
Number of reviews per page
20
20
40
40
Top reviews
eric
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel said pet friendly and did not mention anything about added pet fee. Then was charged $40 for my pet.
Kimberly
Business with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Not a very good neighborhood. Did not feel safe. Only stayed one night, had family emergency. Was booked for 3 days. They would not compensate at all. Front desk said to contact Expedia if they give the okay they will refund me. Expedia said they contacted front desk and they denied refund.
Karen
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The front desk staff member Robbie was very friendly and helpful. Robbie was very accommodating when we had a flight mix up and had to stay an additional night. He has excellent customer service skills. The lobby was kept clean and housekeeping came every day to refresh.
Darnell
Business and Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful well kept property and breakfast was 5 star.The bed was extremely comfortable.
Heather
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was clean and well kept. Staff was very friendly and helpful. The breakfast attendant for Sunday the 17th was a little lax on keeping items stocked.
Heather
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The carpet was dirty, leaving my feet dirty after walking around the room. The water temperature was hot on all settings in the shower. There was hair on the towels and blankets. The room was constantly humid.
However the staff was super friendly. The overall hotel was clean.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very clean, low fat and healthy breakfast options. Comfortable bed. Updated room with fridge and microwave.
Dorothy
Business Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great stay, staff, breakfast
Siddharth
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They charged my card $1500 for the deposit that’s crazy
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I’ve never stayed at a Best Western before, and had mid expectations. I was pleased to find very friendly staff, a clean room, super comfortable bed, and breakfast was great! Definitely would stay again!
Benny
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good place
RODRIGO
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing Hotel
William
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Carpet in room was peeling up entering room…
However, the staff, service, continental breakfast bar was excellent.
The rule on 5 people in pool at a time was very much an inconvenience and was not able to swim with my son and was not able to swim long as to make way for other guests to use the pool.
Lauren
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was only about 17 minutes to downtown. Breakfast was good. Rooms were clean and comfortable
Kayla
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Have only had the pleasure of staying a couple of times now but both of the times have been great. Everything is clean and looks nice and the staff are great. Will be coming again soon.
Raymond
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to the highway,Quiet,Staff was very friendly.
Tanya
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean friendly staff excellent accommodation
Courtney
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We arrived in the middle of the night and were greeted warmly by the attendant. The pool was cold. Breakfast was good. The room was clean and comfortable.
Tylynn
Business and Leisure Family
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Housekeeping was not accommodating
Dannie
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I had never stayed at a Best Western. It was a great experience for a hotel that is not considered luxury. It was immaculately clean. From the young woman at checkin throughout our stay, everyone was extremely friendly and helpful. Breakfast was plentiful, well prepared, beautifully presented and served by caring staff.