Easy checking in and accommodating/ pleasant staff.

A few minutes walking of everything

Check in was a super easy process and the lady who checked us in was very friendly. The hotel was within walking distance to the falls and while it wasn’t overlooking the falls, it was still in a perfect location to Clifton street/the falls/rainbow bridge. Would definitely stay here again.

There was a nice lady named Chris that checked us in. She was so nice and thorough. Room was typical suite with free breakfast. I was a little surprised they charged for parking since they have a normal parking lot.

Staff were absolutely amazing !!!

Very nice staff

The room was spacious and clean. We just had some issues with the mattresses. I asked for extra comforters and they quickly provided. It would have been nice to be moved to a better room but they didn't offer. But staff did comply with other request. I have special dietary needs that couldn't be accommodated but I found that to be an issue at most hotels.

easy to book easy check in comfortable room

Very nice

Nice hotel, good value and nice breakfast.

Great location for getting around Niagara region.

Highly recommend to anyone looking for a no frills hotel conveniently located to Niagara Falls. This was very walkable to the Falls and many shops & restaurants. Just off the strip and very safe. Friendly staff and breakfast each morning. Nothing fancy but clean and comfortable. I would stay here again for sure!

We booked a 2-night stay here but checked out after the first night due to poor experience. From the start, service wasn’t warm or welcoming. At night, the room was extremely dry and worst of all the ceiling began leaking water. The receptionist acknowledged the leak but moving rooms at midnight with kids asleep wasn’t possible. The beds were also uncomfortable and we barely slept. In the morning, although we were offered to change rooms again, exhausted and disappointed, we decided to go home. Management offered to waive only the parking fee, but refused a refund for the unused night — despite the inconvenience, the leak, and a ruined item of ours. We had booked the suite, above our budget, expecting comfort, which made this even more frustrating. Overall, guest experience didn’t feel valued. Pros: the location is excellent, close and walkable to Clifton hill and main attractions, and the breakfast was good.

It was in a nice location. It was close enough to the entertainment center and Niagara Falls park that you could walk but secluded enough that it was quiet.

Walking distance to the Falls, casino is few hundreds meters away

Great service from front Desk

Some of the staff were not so friendly and accomodating...specifically the not so young ones. Other than that the hotel was great.

Stayed for a girls weekend with my daughter and we cannot say enough great things about this hotel! The highlights: -Location - Walk to Clifton Hill in 5 minutes or the Falls in 15. Just on the edge of the downtown core, so it’s peaceful and has plenty of parking. - Comfort - We had a 2 queen room. Beds were very comfy, AC was excellent, plenty of towels, and more spacious than expected. - Breakfast - Plentiful! Nothing fancy but lots of choices and very fresh. (Tip: it gets busy after 8 so arrive early if you can or you’ll wait for a table.) - Staff - Last, and best, the staff here were exceptional! Efficient, gracious, patient and competent. They’re gems!

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I parked my car in there parking and I got thrift accidents. Stool all my value stags in my car ,