This Redlion "Hotel" is a Motel. The door key card would only work just about every five tries. But, the door lock was loose (a nail sticking out), so when the lock did turn green, you had to turn and push up hard to get it to open. The room was large, but had a very musty smell. Carpet was stained in several spots. The carpet also seemed damp around the refrigerator. Turned the air conditioner on to cool the room. We put our thing down and went about our evening in Coos Bay. When we returned around midnight ee found that the air conditioner not only didnt cool the room it was almost 5 degrees warmer than when we left. After testing and making sure there was no user error (heat setting made no change to the meager blowing air that came out), i went to the landline to call the front desk. Clearly printed on the phone it said to dial 20 to get the front desk. I dialed it resulting in a tone that indicated that was incorrect. Decided to use the small window to get some air flow into the room. Did not discuss this with staff in the morning when we left. The quality of this "Hotel" was far below any Redlion i have stayed at in the past. I would not recommend staying here.