Crowne Plaza PORTLAND-DOWNTOWN CONV CTR by IHG, an IHG Hotel

Explore Crowne Plaza PORTLAND-DOWNTOWN CONV CTR by IHG, an IHG Hotel
8.6
Very Good
From 1,017 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Crowne Plaza PORTLAND-DOWNTOWN CONV CTR by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Melida
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice stay, close to moda, helpful staff
Adam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were very nice and comfortable. Great pool and hot tub area. Staff was excellent with the check in process and didn't question my service dog.
Kisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ADA room was clean and plenty of space to use wheelchair. Staff was friendly and spa and pool area were clean and easily accessible.
Madeleine
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My kids wanted to use the pool but we did not because it was very dirty, we did not stay after the first night. Staff were wonderful though! The beds were very squishy for my liking but room was clean enough
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Seemed understaffed at night when checked in - took a lot of time to check in
Merlyn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A lot of hotel for the money with very nice common areas plus a pool and hot tub.
Alan
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

TV didn’t work. Coffee maker didn’t work. Homeless at the front door loitering. Staff “can’t “ help it fix TV. Total mess.
Sandra Bibiana
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I tried to get a hold someone I been booking for long time they charged m
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very pleased with the property, excellent helpful staff, amenities (swimming pool & bar) and convenient dining options. Self parking was a big plus. We will make this our “go/to” place while visiting the grandchildren in Portland from now on.
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Family friendly
Yinka
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were not allowed to have the breakfast that we paid for. They said Expedia did no include the breakfast payment I made for seven rooms at $35 per room for each day. So we had to go and have breakfast outside the hotel. I want Expedia to look into this and send me a refund. Thanks
Mckala
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy to get too. Super friendly staff
Susan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved the service, atmosphere, and comfortable room . The pool and spa was very relaxing. Thank you for the great experience. SUSAN G.
Todd
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were excellent. Pool and hot tub were nice. The area around the hotel is pretty dirty and issues with parking lot exposed to street traffic walking by.
Kimberly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Love this hotel, we stay here every year for our annual trip to the area. It is a family favorite.
Keyana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Need separate parking for people just using venue.
Miles
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service. Clean, nice bed.
Brandi
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our tiny room was mostly clean, but the black mold in the shower was not okay. The safety lock was busted off- very unsettling. The in-room coffee maker was a huge disappointment in the morning when I discovered all pods were for tea, not even a decaffeinated coffee. The area was sketchy and all hotel parking was full. Not up to IHG standards and we definitely would never stay there again.
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Martin
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I enjoyed our stay with a great staff and clean facilities. Surrounding properties were not as attractive !
YASUSHI
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing
Number of reviews per page
20
40