Staff was friendly. Room was large and clean

Hotel is well situated (big mall just across the street) and room was clean. Didn't have breakfast. Reception (Taylor) was perfect

Room was good and bed was very good

Room was clean, staff were friendly and professional, amenities were were great.

The room was clean and comfortable. Staff were very pleasant.

It was fine

Booked this hotel as it advertised an insight restaurant…. only to find it was no longer open… check was fine and the room ok, smelt a bit musty. That said good location and the breakfast was good. Thanks

The manager was amazing looked after our specific needs

Clean amenities, friendly & helpful staff.

Rooms were old and smelly, we could only stay one night and had to leave as it was impossible to stay another night. We asked for refund and were refused as they said it was already booked for two days. Waste of money

Very thin walls otherwise size of room was great.

Clean and nice staff, breakfast could use improvement

The stay was generally fine. There were plenty of towels, room seemed pretty clean. Water temperature and pressure was good. The continental breakfast was good. Check-in and Check-out were straight forward and easy process. The only negatives I have to say is that the wall outlets to the right side of the bed did not work at all. A lamp was plugged into it, as well as additional outlets that were on top of the night stand. None of the wall receptacles worked on the right side. Secondly, as I decided to pull on the faucet handle at the washroom sink, the entire handle came right off! I found the screw inside and it was fairly rusted and loose. I was able to to gently screw the handle back on and was good from there. Though the water was running non-stop for a good 3-5 minutes causing a slight concern from there.

Could not ask for better all round.

Concerned about security around the buildings

Rooms are nice and big but Washrooms need an upgrade. Tub surface wavy. Faucets / Taps need to be upgraded

Breakfast was great and bathroom was spotless

Property location is convenient to all amenities necessary for someone visiting the city for vacation or short stay.

A tired old hotel that desperately needs updating

We had a great stay. Good location for the Agawa Canyon Tour. Staff friendly and helpful. Our room was spacious for 5.