DoubleTree by Hilton West Palm Beach Airport

Explore DoubleTree by Hilton West Palm Beach Airport
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Traveler Reviews DoubleTree by Hilton West Palm Beach Airport

Number of reviews per page
20
40
Top reviews
Rachel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ill start with the staff was very good. Professional and friendly. The stats are for the staff. When we checked in the door lock battery was dead so maintenance had to come and fix it. Maintenance guy was nice and professional. The room was missing linens and i had to go downstairs and request them. The restaurant did not have a kids menu.I was under the impression that this hotel had a free breakfast. No free coffee either. It did not. I will not be staying here again. Ill stay at Marriott's only from now on.
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Charla
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The towels were literally the hardest towels that I have ever dried my body with. It was like drying your body with a brillo pad. Also there was a dog that was left alone in the hotel room for over an hour barking continuously.
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Giordany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk was extremely helpful
Karen
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Felt safe Staying there. Excellent staff services. Polite made you feel welcome there.
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I don’t mind having to pay for parking when staying at a property. The issue I have is using a 3rd party app for this. QR codes are easy to cover and bring to a fraudulent site. This should be done by staff upon check in.
yalinde
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff was nice and very helpful. Here's the deal and why they stand out... In 30 years of professional and personal travel, no one has ever texted me to ask about my stay....they addressed every question and concern with professionalism....We will return with family and friends! #grateful
Adam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome
Lesroy J
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everyone at the front desk was very courteous!
Johnny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They staff members as amazing and very courteous. I will definitely be going back…💯
William
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

YOU HAVE TO PAY FOR PARKING...NOT VALET. JUST IN THEIR GHETTO LOT. The beds were very comfortable. Great pillows. Nothing close by to eat other than fast food. The restaurant on site had limited hours and was not able to try. They probably charged for straws and napkins. The halls are hot and stink. Paper thin walls. You can hear everyone's TV or conversation while walking down the halls. Was severely disappointed in this property. I expected more from a Hilton.
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Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was friendly. Received and upgrade and free breakfast. This is our second time at this hotel for travel hockey and we will likely stay again
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room.
Kem
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel needs upgrade dated.
barbara
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff, nice rooms
Elizabeth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So close to the airport. Staff are great
Sara
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good for the price
Eve
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Entire property was clean, room and lobby. You do pay for parking, $10/day thru a separate company.
Adam
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great
Number of reviews per page
20
40