Staff were friendly, and the property was at the quiet end of downtown. The downside was the Bathroom space were very limited, for it to be a studio suite. And we had to request to have a microwave for our room.”

Clean rooms and very friendly staff

Beautiful hotel!

The hotel lobby is stunning with old world charm yet felt like a hospital waiting room. Lighting was so bright and harsh, no fire going in the fireplace and furniture that made the lobby look cheap. Was expecting a warm welcoming lobby and this was not it. The food and service in the lobby restaurant was poor, the food even worse. The room was wonderful expect for the towels - horrible cheap towels that exfoliated your skin every time you used them. Hilton is missing the mark on this hotel, a few simple changes could make it the hotel you are expecting - warm up the lobby, make it more inviting, improve the food and service and ambiance in the restaurant, and buy some decent quality towels.

So this is a tough review, it was great! Unfortunately we have allergies to pets. This hotel allows pets as do most hotels in portland. In the lobby I could feel (skin started itching and throat became scratchy but once we got up to our room we felt better. Until 1am came around and my 15 year old started coughing and got a dog hair in his mouth while he was sleeping. We all woke up with puffy eyes. It was a really nice hotel and when we checked in they were fully booked for two beds. If you have allergies - be aware!! We wont stay there again. Loved the refillable shampoo/conditioner/ lotion etc. in the bathroom.

Will come back

It was a nice room

Staff super friendly

A well maintained property that exudes old world class and charm.I will always stay here when in Portland It’s a A+!

H

This was a beautiful property with elegant charm in the foyer/reception area. A pianist topped it off. The rooms were lovely Recently updated and very spacious. I highly recommend!

This is a beautiful historic property. The room was clean and comfortable. The lobby area is beautiful and makes a great first impression when you arrive. It would be good if you could get a hot drink in the lobby area after 11:00am, but I am just being picky. On the whole the hotel was lovely. Unfortunately there are a lot of homeless people on the streets around the hotel some of whom seemed agitated and were shouting at us. My daughter and I did not always feel safe walking around, which was a shame as Portland seems like a beautiful city.

So accommodating and the property was really pretty and charming! Super walkable to great restaurants and popular sites.

Beautiful place, wonderful staff, restaurant delicious.

The Benson is amazing. I said there many times in the past, now returning after almost 20 years. Hilton has very faithfully restored the public rooms. The guest rooms themselves have been completely brought up to modern standards. The location of course is fabulous. Highly recommended.

We loved having breakfast and talking to the waiter every morning. He was a gem.

Great hotel, great experience overall.

Check in was quick and we were able to access our room early. Comfortable and easily walkable to most places.

Beautiful. Historic, yet contemporary

The Benson was an amazing property, and the staff was just as incredible. Lots of food and shopping options around. Will be staying here again. Hoping to see a the ghost of the woman in a teal dress next time.