Quality Inn & Suites Downtown

Explore Quality Inn & Suites Downtown
8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Quality Inn & Suites Downtown

Number of reviews per page
20
40
Top reviews
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes the Breakfast was fine
Rosemarie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in and front desk is very helpful when I called about the coffee maker.Thank you so much.
Robert
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only was in the room for about 7 hours but seemed overpriced, noise from above me, etc. Would not stay again.
Ben
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Elevator might be broken might want to check it out. Got stuck for like 2 minutes before it would open.
Melanie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and manager were extremely helpful and gave suggestions for our stay in Windsor. What we should go and see while there. The room was nice. Very spacious. We would definitely book again.
Abby
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was great! Room was not great. Towel rack was not secured to wall properly. Fell off. Trouble controlling the temperature of the shower. Room smelled weird but got better with the ac turned on.
Christine
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room had a moldy smell to it, I was worried when we got there, but it was fine. The bed was very comfortable and it was very quiet! Breakfast surpassed expectation and the staff were very pleasant
Colin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quite place to stay.
Tansri
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hot breakfast was great, the room is good size and reasonably clean. It is walkable to the main street. Just be aware on the surrounding area, to get to the main street we did pass a bunch of homeless.
Matt
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very friendly and the rooms are well maintained.
Cheryl
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a short stay but everything was great. Friendly, welcoming staff. Close to the US Tunnel. Would stay again.
Jessica
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast and excellent staff. Good location
Sonjia
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I woke from my first night with bites on my right upper arm. I then saw a bed bug crawling on the other bed. I got dressed and went to front desk with picture of the insect. The front desk staff was apologetic and immediately placed me another room. I then went to a local Wal-Mart and bought a product to spray on, under and around the matress. Needless to say, I did not sleep well for the remainder of my stay. The staff was wonderful throughout, but still very traumatizing to say the least....
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Evans
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Christina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very friendly and accommodating. Rooms very clean and complimentary breakfast was awesome
Joshua
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were very friendly at the property and the room was clean and in good condition. However the area around the property felt a bit unsafe. Across the road from the hotel in the evening a large group of people seemed to be loitering in front of some sketchy looking building.
Asahak
icon-Business Family
Business Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

was okay
nevila
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast.
Diana
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was checked in by Melissa, she messed up my credit card.room was already fully paid but she put multiple authorizations thru and charged me again for my room. Now I have 2 charges on my credit card. They should train their staff properly on how to check people in who already paid. I have escalated to look into this further and if no resolution, I’m filing a dispute against the hotel with my bank. The room had no soap and shower gel. Had to go downstairs and ask for it. The breakfast area had a none operational toaster. The toaster is 20$ at Walmart… I come to Windsor a lot but will never come back here again.
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April
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in was smooth and friendly. Decent accommodations. I would go back.
Number of reviews per page
20
40