Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

Explore Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham
9.0
Exceptional
From 1,009 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

Number of reviews per page
20
40
Top reviews
Maria
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No hair drieir we have to ask for it .
Melvin
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good clean and fresh hotel. The breakfast was good. Staff was very friendly.
CORNELL
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Didn't have any USB connections in room (for phones or laptops)
Temidayo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room | Staff | Family friendly
Salman
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was in a nice location but the property itself was old and worn down. When I checked in, the toilet was dirty but the rest of the room was clean. The staff were friendly and provided good service. If the property was upgraded, I would’ve given it a higher review.
Hera
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, breakfast buffet options, stayed for 3 nights. Would recommend
Nancy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Both Front desk clerks were super sweet and helpful. 5 star to them. Room (330) not so much. It had a musty smell, the carpet was covered with huge nasty stains and the sheets were questionable on cleanliness. Shower water pressure was low and seemed like the shampoo was watered down. Atleast the bed was comfortable.
Paola
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room had a nice layout but smelled old. Lobby was hot like the A/C wasn’t working. Breakfast was awful. I mean for the price I expected a lot more and definitely would not recommend this place to anybody. The only plus was the wonderful staff!
Melisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Had a wonderful stay at Heritage. Staff was very friendly and polite. Room was very clean. Breakfast was good. Definitely recommend!
Pastor Larry
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Someone smoked in the room before we arrived and we had to endure this unwelcome odor throughout the night but in the morning is cleared up and we had a pleasant stay
Sylvia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast options
Jeremy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very professional
Sjoukje
icon-Business Family
Business Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we first checked in, we needed to go down to the front desk to ask for a new room, because our room was infested with ants. They stated they could not accommodate that, and gave us a can of bug spray. We also had a towel in the bathroom that had blood dots on it, and there was a giant clump of hair on the bed when we entered the room. Overall this place was gross and very disappointing.
Read More
Cassandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was friendly but was disappointed that the front desk/manager wanted to charge me $30 to check in early for a room that was ready.
Rosa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No complaints
Melissa
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The stay was good, however the breakfast was awful. Breakfast needs lots of improvements.
Priti
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful place to stay
Rashidat
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet, clean environment, efficient and competent, and professional staff. The price is right.
corinna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean property. Old Drury property. Comfortable beds. Staff very helpful
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very friendly very helpful. The place is very clean very nice, reasonably priced. The breakfast was delicious. No complaints here I would definitely come back if in this area
Number of reviews per page
20
40