MainStay Suites Joliet I-80

Explore MainStay Suites Joliet I-80
7.2
Pleasant
From 402 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.8

Service and Facilites

7.8

Traveler Reviews MainStay Suites Joliet I-80

Number of reviews per page
20
40
Top reviews
Lovina
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a clean place and family friendly.
Jana
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Full size appliances in room was great. The air conditioning didn't regulate properly. There wasn't a staff person at front desk and had to wait more than 20 minutes to be checked in. The staff was very professional was they appeared.
Ramon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The first room rm 200 the A/C didn't work ..the second room Rm 204The water pressure in the shower is almost none existed barely comes out... Other than that love the room the area is great the young lady that assisted me upon arrival the so great throughout my stay very polite friendly and an overall great customer service
April
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were friendly & as helpful as could be, but the cleanliness of the property was questionable. No clean towels were available at the front desk. When I asked housekeeping about clean linen, she pulled towels from the cart that she was pushing while cleaning rooms. They weren’t folded, so it can be easily assumed that I was given dirty towels. Also, I woke up to a roach in the bed beside me.
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Cristian
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good location. Friendly staff. Just need better water pressure coming out the shower.
Javier Enrique
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice staff
Maribeth
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff went above and beyond to help me print our race tickets because I forgot!
Holly
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff were friendly and helpful. However, we stayed here the same time of year last year and found the hotel had deteriorated substantially over the last year. The elevator needs substantial maintenance as the slack in the chain would cause a drastic jerk when it would begin to move. They also no longer have Continental breakfast offered. As for our room the counter in our bathroom was just hanging there, like someone had sat on it or pushed down on it. The shower head was so clogged With hard water deposit that water was barely trickling out. There was dirt in every corner of the room. I’d live to say that I’d be back next year but I can’t guarantee that due to the state we found the room in this year.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

They're very accommodating.
Cedric
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

All good
Christine
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This hotel is literally psrt of a program to hiuse the homeless. The cops showed up every night. There were loud people, fights, loud children, horrible cooking odors, and I'm pretty sure prostitution. My room was dirty with hair, grime,dust. I was awoken in the middle of the night 2 out of 5 nights by people yelling in the hallway.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The employees are all very accommodating and the hotel is very well kept. Overall very pleased!
Evelyn
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Price good. Room was not clean, bathroom was the worst. Room never vacuumed, not towels or toilet paper in bathroom. Toilet lid dirty.
Debra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I loved how convenient it was and the comfortable atmosphere.
Terry
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice
Debra
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I loved that it felt like a home away from home.
Juan
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice and clean facilities, very help full and kind personnel plus excellent price and location. Will come back. Thanks.
Mike
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The room was not the cleanest dirty fries under coach. Smoke detector making a loud noise indicating need battery will sound all night. Got to hotel with kids at 1 am and was woke up by dogs barking next door called down to front desk after half hour later called back and those people left dogs in there room and have to wait til they come up. By now everyone is up and worst place ecer
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Brianna
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I didn’t like the fact that someone walked in and watched me attempt to work out but they did lock the doors
tiera
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hall way smelled too many pets
Number of reviews per page
20
40