Good location

The employees are great, always trying to serve and help. The location was also great, near the St. Mark’s Square and walkable to many places. The problem is the hotel is very old and needs repairs. When we arrived, there was another guest complaining that the air conditioning in his room didn’t work. We arrived early, so we left our baggage’s there. When we came back in the late in the afternoon, the room was ready. Everything was ok, but somebody forgot to check the toilet. First time we tried to use it, it didn’t work. An employee tried to fix it, but couldn’t and couldn’t get the new pieces at that hour. They put us in another room, but it was little, the carpets were on their last breath, the bathroom was very little, including the toilet, and I had to ask for a sheet and for blankets (the blankets I didn’t get because it was late, so it was said to me). The front desk has limited hours. After 9:00, if you need something, you have to go to another hotel of the same owners to ask for it.

Great location to explore Venice

The location of the hotel is amazing as you are literally around the corner and over a small bridge from Piazza San Marco. We arrived late on Friday after a plane delay and they were able to check us in with no problems. We even had a balcony which was an unexpected surprise and was nice to get some drinks from the supermarket across the street and sit out there in the late evening. We did leave our key with reception and they couldn't find it for about 20 minutes and key accusing us of having lost it or locking it in the room. They finally found it but it was a bit unnerving when we followed the procedure on what to do from the receptionist the night before. Also the toilet had issues with flushing which we had also let reception know. It wasn't too big of an issue overall. But I would stay here again for the location and the price wasn't too bad - especially compared to the rest of Venice.

Hotel is in the heart of San Marco … easy to get to water taxi. Staff is nice and helpful but the hotel is old but clean .

Rooms were very old. windows open to a brick wall. very expensive. Definitely not worth the $300.00 per night.

The property is small and quite dated. Good option if you just need a bed to rest at in night after a long day of travel. Location is quite good, next to St Mark's square and only 1 bridge to cross from San marco ferry stop. Select the place for location, no other reason.

Near the San Marcos and Rialto bridge. Excellent customer service. They let us leave our luggage so we can still go around the area after we checked out. Will come back again.

Property location was great , the hotel itself left a lot to desire . Room was small and carpet was dirty.

It met our needs and the staff were great.

The property requires renovations as the rooms are old and dated. The carpeting definitely needs to be replaced. The staff was very friendly, helpful and tried their best to address any issues that arose.

Staff were very friendly and helpful. The air conditionung worked great and the beds were comfortable. Close to many dining options and St Marcos. Room was vintage charming and in good condition. It was also very specious and worked well for a family.

The staff were amazing. The hotel is nice but old.

Although this was a lovely location in Venice, be warned about the cleanliness in your room! It smelled musty and there was actual MOLD on the bathroom door handle. We tried cleaning it off ourselves but the disinfectant spray as well as wipes didn’t work either. This is an ok place if you are tight on a budget or there is no other option.

Although this was a lovely location in Venice, be warned about the cleanliness in your room! It smelled musty and there was actual MOLD on the bathroom door handle. We tried cleaning it off ourselves but the disinfectant spray as well as wipes didn’t work either. The staff was friendly when we arrived, and offered tours as well as other recommendations during our stay. This is an ok place if you are tight on a budget or there is no other option.

The hotel is small so you can imagine the room . Its located in a great place, close to Doge palace only 2 to 3 min away . The hotel is surrounded by many restaurants and shops. Staff are amazing and helpful. The only things missing in the room is the coffee machine at least provide heater to make coffee or tea.

Good location, no WiFi in our area of the building despite staff saying they would look into it during our 3 day stay. Very tired room, location was good however

The staff is WONDERFUL!!! Friendly. Helpful. The location was near everything you would need. The room was small. Very small but the location and staff made up for it. Really great location for first timers to Venice.

Best location and friendly staff

Great location