Inside unit was nicer than expected with the exception of the bathtub. Also continental breakfast had more options than expected.

I have traveled 45 US states, 21 countries and 4 continents. It was the worst stay in my life. I reserved for two rooms with two queen beds, and mentioned twice that I will arrive late as my flight were late, all full paid for the rooms, even after that they gave my rooms to someone else. When I arrived at the hotel with my kids, they gave me rooms with single beds, uncleaned, with blood stains on bed sheet, no room to sleep. When I complained, they gave me a rolling bed, just upto the door, and made me change the bed sheets, unfold the rolling bed myself and put bed sheets by myself. The receptionist was un apologetic, very un American. This is my first time booking with Hotels.com, I would never do it again and will try my best to make sure that none of my family and friends use this. How can Hotels.com allow this. It is ridiculous. They ruined my vacation.

The hotel is nice and clean. The front desk gentleman was friendly and helpful. It's in a quiet area.

The front desk person was amazing! The hotel has definitely has been there a while. Our room door was open apon getting to it. Tv remote did not work which we were informed of as checking in! There was so smoke detector in our room but wires hanging down on the ceiling as there was planned to have one put in.

Got charged twice

Property looks worn down, could use some updating.

I liked the quiet conditions. The bed and bedding and main room flooring was very nice. There were no disruptions from nearby rooms during our sleep. I did not like the junky cars being worked on in the parking lot. The bathrooms were very outdated.

Completely rundown. Holes in the carpet, heater/cooler with no outlet cover and duck taped together. Sink covered in stains. Coffee pot in room not washed. Street traffic noise so loud it sounds like the windows open.

This property is just okay at best. The internet didn’t work the entire time I was there unless I walked down near the front desk. The breakfast was very low quality and after staying there 2 nights I could tell they simply used the previous days leftovers. Absolutely no quality food, only some stale bread and muffins and very low quality fruit I wouldn’t eat. They are glad to take your money but once you are there there’s really no comforts or conveniences.

Met our needs for an overnight trip with no frills. Comfortable bed.

Didnt like the trash truck at 5am

Nice

Unable to check in until 4:30 pm due to room not being ready, very sparse options for breakfast, make yourself waffles, 2 dry cereals, orange and apple juice, muffins, and apples and oranges. Plate barely held the waffle, and plastic knife and fork bent severely as cut up waffle.

Disappointed, the pictures did match the property but poorly represented the property. Felt dingy, poorly lit, out dated. Staff informed us most vending was likely not to work. Property area was ot the greatest.

Good spot to stay for a few days! You can tell they’ve started updating the rooms. Flowers out front were a beautiful touch. Good little breakfast. Very accommodating staff.

Room was small but clean. There was a coffee maker and mini fridge. Bed and pillows were comfortable. Bathroom was very small but functional. Free breakfast items like oranges, apples, waffles and muffins were available. Front desk staff was friendly. Hotel was older but decent value so overall we would stay again.

I made this reservation and paid through Expedia but when I got there she spent 10 minutes telling me she had to verify the rates were correct they were. The first room they put us in had an inoperable deadbolt. The side door of the building had no operational lock even though it had a keypad and signage saying it did. The rooms look to be in a state of disrepair. Possibly an upgrade was in progress. I'm not sure there's no signage explaining it. If you don't want to spend $300 or more for a major chain or an ice hotel night though, this is a fine alternative

Service was great and I can tell that the people that rent the hotel really care

STAFF is great!

Bathroom door was a slider and off the hinges. Asked for another room and was at first turned down because the facility was full(although We were the first to check in for the day). After some discussion we were reassigned. Don’t expect them to clean the room or replenish toiletries while you’re out…