Red Roof Inn Albany Airport

Explore Red Roof Inn Albany Airport
6.0
Pleasant
From 571 reviews
Cleanliness

6.0

Room Comfort

6.2

Service and Facilites

6.4

Traveler Reviews Red Roof Inn Albany Airport

Number of reviews per page
20
40
Top reviews
Maressa
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s been OVER A WEEK and I STILL have not received my $100 security deposit. I was told that I would have the $ back in my account within a week tops. Now I will have to spend more time and money to physically go back to the hotel and file a complaint! THIS IS RIDICULOUS!!! The security deposit they’re holding cost more than the one night I stayed there!!! I was only there for roughly 5 hours and I left the room clean, there’s absolutely NO REASON for this!!!
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Robert
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pleasantly surprised by my stay given some poor recent reviews. The room was very clean and it was quiet at night.
Zaid
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The heat need to be look after
Ronald
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For a cheaper hotel, it was clean, quiet and easy to get to. It was also comfortable and I would stay again.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a quick stop to sleep on the way back home, but the place was filthy, garbage overflowing in all the containers, pizza slices dropped on the floor, some dunkin donuts and coffee leftovers on the stairs and i could go on.
Rania G
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was full of bugs
Michael
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was by far the worst hotel experience I’ve ever had. The room was absolutely disgusting the moment I walked in. • The walls and ceilings had stains, cracks, and what looked like water damage and mold. • The furniture was filthy — the chair had huge stains that made me not even want to touch it. • The bathroom was gross, with mold around the tub, broken shelving, and grime everywhere. • The entire room smelled like mildew, and to make it worse, the stench of marijuana from other rooms was overwhelming. I didn’t even spend the night because it was that bad. When I went to the front desk, they refused to give me a refund. That tells you everything you need to know about how little they care about guests. This place should be shut down. Save yourself the nightmare and stay literally anywhere else.
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Craig
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great
Dashaun
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room smelled like smoke and they have bed bugs I have videos with bugs crawling
Luis
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms smells musty
August
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Totally decent place to stay at a very good price. Really liked that they had a working electric level 2 car charger.
Rodrick
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was what i paid for.
Peg
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Better check room for bedbugs!
Terry
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall a fine stay. There was no freezer compartment in the fridge and I wasn't offered the use of a freezer.
Rob
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good, clean, easy to access from the airport. Great for the price. Well worth it.
Randon
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is the worst establishment I’ve been to, I would not recommend this to anyone. My flight was delayed from Scottsville, Arizona and I arrived at 3 AM had a prepaid reservation and they told me they couldn’t accept me because they had no availability but it was already prepaid, I had a sleep in my vehicle until 11 AM when the next shift came on to get a room. Later in the day there were human feces in the breezeway right by the stairs that everyone has to use to get to the first level. On top of that, room service is horrible and not a normal hotel staff, it’s an Indian family that owns this place that literally has an entire wing of the hotel and their whole family lives there. they walk around all day long and you have zero privacy. The front desk help is the rudest at any red roof and I’ve ever seen.
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Jonathan
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Expedia won’t let me post what happened, but avoid this hotel.
joanmarie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I've stayed at this hotel many times over the years and it was getting pretty run down. New owners have taken over and it seems to have really improved. Fresh paint, better lighting outside and no trash! Bed was comfortable and room was very clean
Tania
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was advertised as a free shuttle to the airport. When called he said sure he would take me then tried to charge $ 20 for a mile and a half to the airport. Room didn’t look like the photos.
Lora
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good place to stay overnight if you’re traveling on the road. It was clean enough for a lower grade hotel. The beds were comfortable, bathroom was small but everything was clean. They say smoke free, but there always is some sort of smell in the room even though it is a smoke free hotel. People do have their doors open and smoke outside, but still.
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