Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

Explore Best Western Inn & Suites San Diego – Zoo/SeaWorld Area
7.8
Pleasant
From 1,580 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

Number of reviews per page
20
40
Top reviews
Loreta
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We discovered a bed bug infestation during our stay. While the staff promptly moved us to another room, the situation was very concerning, as we could have unknowingly slept in the infested bed. I also reached out to management by email but have not received any response. I hope this issue is addressed seriously to ensure future guests do not encounter the same problem.
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Kyle
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I’ll definitely stay here again on my next trip out here! Thank you!!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

easy parking, restaurant next door...walking distance.
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We appreciated the breakfast and Celiacs actually have a muffin! It is close to the zoo and Old Towne. Charging for parking was the pits especially with a "technology fee"! The signs informing guests where the gym, breakfast and pool were helpful.
Karen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was rude. Threatening to kick us out over a parking question. Breakfast was supposed be includes but it was missed a few days and same food the whole time. Couldn’t eat most of it. Poor food quality. The place smelled like smoke. The gym was only a bike. Parking was extra $20 a day. Weed smoke everywhere. Not a place for kids.
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Cloie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check-in process was easy. Staff was friendly. Clean facilities. Quiet. Clean rooms.
Jeysson
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Safe , clean everything was good in the hotel
Madeline
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was next to the highway, be sure and ask before you book!! The only solution they offered was ear plugs to help with the noise… the ac in our room didn’t work properly, the cable and internet were also not working. Because the hotel was at max capacity for MCSD Graduation (also the reason for our stay) the hotel offered nothing to offset the discomforts experienced. Definitely will not be returning!!
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Delmer
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was just ok. The tv and WiFi didn’t work but they did replace the tv. Our sink overflowed and it flooded our room but they did give us a new room.
John
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Additional Parking cost of $24/day
Victor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room didn´t smell even ok. The sofa bed was in terrible condition. I do not recommend the couch mattress, I would rather sleep on the couch without taking out the spare mattress.
Bryce
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was great. Our mini fridge didn’t work but they quickly fixed it. Our only complaint was they don’t own their parking lot so you had to pay 20 a night or park on the street if you could find parking but with an infant that wasn’t an option for us.
MARIA DEL PILAR
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El hotel is very old
Jeremy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Book through the property.
Nichole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very nice. Rooms were clean.
Crystal
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Annette
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful. Helped us to find alternative transportation to Petco park, advised trolly instead of driving and parking at the stadium. It was faster and fun as we rode with other fans.
Mary
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I only wish the parking was not an added nightly fee, and the freeway was actually quite loud in the mornings :( other than that, everything was great! The rooms/bathroom and all the amenities like the pool & gym were clean, the breakfast was very good and the staff was nice!
Shennel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Val was A class he made our stay extra awesome, Thank you again Val. France & Cox family
Dominique
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice
Number of reviews per page
20
40