I’d never heard of this hotel before, but I booked it because of the reviews and price. I would compare it to a Hampton Inn. The room was spacious and clean. My favorite thing was that the AC had a constant fan option which I use while I’m sleeping for noise. The downside was that the toiletries were the worst I’ve experienced so make sure to bring your own soap and shampoo (shampoo is tiny, soap falls apart, no lotion, etc). Otherwise, I’d stay again.

The hotel was very nice and comfortable and clean. The staff was very helpful.

It was clean and well maintained, staff was friendly and a comfortable room

Absolutely outstanding. They have a really good crew that works hard, cares, and most importantly knows what they are doing! The building is well maintained and breakfast was fresh, hot, and delicious. Breakfast can get crowded though so get there early!

Everything was wonderful! I can't wait to come back again and stay a little longer.

The hotel was located very conveniently, as it was close to everything in the city. The front desk was helpful and allowed us to check in early. However, the air conditioning could have been better in the room.

The room is not clean, I can find the hair of others on the bed before we sleep. in general, the facility and service is not worthy of the price.

Welcoming and efficient front desk staff. Comfortable bed, spacious room. Nice amenities. Great location. Tasty and plentiful breakfast. We always stay here when visiting SLC.

Staff was great

They provided a very nice breakfast buffet.

Great location and excellent staff. The morning buffet was better than most complimentary hotel breakfasts.

Quiet facility

.

The hotel staff went above and beyond to accommodate my airport shuttle schedule. Although the regular departures are only on the hour, like 5:00 or 6:00 a.m., they kindly arranged a special pickup at 5:30 a.m. for me. I really appreciated their flexibility and excellent service!

Very good experience. Extremely comfortable room/beds. Breakfast was tasty and on time. Thoroughly enjoyed.

Very friendly people. Clean. Happy they had a place to do my laundry.

We liked the place, services, and cleanliness. We booked the hotel for two nights, but because of a flight delay, we missed one night. They were able to give us an early check-in option the next day.

Nice location near Downtown friendly staff clean rooms.

I absolutely love staying at the Crystal Inn. Always have the best experience.

Good hot breakfast in the morning and friendly and accommodating staff