We had a nice stay at this hotel. NOTE: if you saw old pictures of the pool and saw a SLIDE in the photos, the slide no longer exists. The good things about this property is it's location to downtown and the park, the pool was excellent (despite no slide), room was clean, shower was really nice (like a rain shower!), and beds were pretty comfy. The things that could improve are: carpets seemed a bit old, check in took a while and they seemed a bit understaffed, room was small, elevators were tiny and the luggage carts barley fit in the elevators and the carts needed to be replaced (they were very worn and dirty looking), no info was given at check in about wifi, parking was an extra fee for no real apparent reason, they have plenty of parking and it seemed like an extra money grab for them to charge for it. Overall decent hotel, but will probably look for something else next time.

Hotel was clean and grounds are very nice, but the beds were absolutely mushy and we all had a horrible night’s sleep as a result. Parking was included supposedly, but though we had one car for two rooms, there weren’t any available spots in the lot (and many, many cars were driving around with the same problem). Nice hotel but we will try something different next time

Great stay

We liked the location of the hotel but had quite a few issues with the amenitites. For example, the mattresses had no support until you were a foot in from the edge, making a queen bed into a twin for all practical purposes. The conditioner was completely empty and the hair dryer was broken, missing an entire prong. The front guy was nice and I would to give him a shout out but I didn't get his name......eventually you don't want to keep bringing up problems.

Great place

We choose to get an upgrade and get a room by the pool . What a terrible idea . Drunk people that couldn’t even stand drinking pool side , kids screaming at all hours . And the beds are by far the worst I’ve slept on. Great location . But if you want quite location this Might not be for you . I’d like to think that this was a one off

Room was c lean. Bed was comfortable.

We loved our stay here!!

Staff was helpful and friendly

The pool was filthy. Generally could have been a lot cleaner, Cobb webs. Food was good. Odor of an older hotel. We misplaced a bag and staff was not helpful at all regarding communication of the situation. Probably won’t stay here again

Front receptionist was condescending and kinda clueless and not helpful. Was told they have no towels and no way to give me change because their change machine was broken. But even the bar wouldnt give me change after i used an atm to get cash because their vending machines were all broke except 1 that didnt except card. The resteraunt was understaffed and no one to seat you. Paid extra for a poolside room only get to get a dingy room with no fan in the bathroom, dirty sheets, and smelled like wet dog and cigarette smoke. The 2 queen beds were more like 2 twin beds. Won't be coming back.

Na

HORRIBLE, HORRIBLE HOTEL!!!! DO NOT STAY HERE !!!! I booked my hotel room way in advance and on the day off check in the person at the front desk said that they gave my room away, because of a tournament and without prior notice!!!(no phone call,no email, nothing!!!) They gave me a different hotel and said that is the only thing they can do about the situation. Such a rude and unprofessional staff !!! Do not stay here it's a waste of money!!!! They changed my stay without notice and they couldn't even handle it properly!!! HORRIBLE HOTEL!!!

I was not impressed with anything about the place.

The hotel easy to get to and within walking distance of downtown.

Love this hotel for its location and it’s cleanliness. Only complaint is that the front desk does not answer its phone on a regular basis which makes it frustrating when wanting to check out late or check in early.

great beds, nice access to river trail

We had a pool room in the tower. Room was fabulous. BUT the 3 Lifeguards watched their phones more than kids. Thankful mine were teens. Will stay again. Everyone loved the pool and room access.

Good location, across the river from the park. Highly recommended for a great walk.

Food was amazing there ceviche was to die for. Also the place was just really nice and service was great.