Staff very helpful and good. Pool ok food very low standard.. no wonder nobody comes to the buffet The bathrooms are very tired. It doesn't help that faucet is barely over the edge of bath. All the door edges are showing signs of damp. I wouldn't use this hotel again

Check in was a little slow but clean and great service

Great value and a good location if you’re wanting a little more space outside the confines of Mérida. Situated at a shopping area, you can walk to the big supermarket, and restaurants. Hotel a tiny bit dated (old shower tub in the bathroom) and the balcony would have been nice to have chairs, but the pool was unexpectedly quite nice, especially in the heat of the afternoon.

Demasiado alboroto de niños jugando en el patio. En los desayunos eché en falta poder degustar algún queso de Extremadura. En las habitaciones, deben solucionar, que el agua de la ducha no se derrame por el baño, las mamparas no estan bien ajustadas. Salvo estos detalles, la estancia fue positiva y el personal muy amable.

The hotel itself is very nice in the public spaces. However the room we stayed in was tired. The bathroom looked nice, but when you were using it you could see a lot of wear and tear in the corners of the room especially around the bath. The main problem was the excessive noise coming from the neighbouring bar area, where live music was playing.

Slow check in, no parking as we were in a van, little sleep due to music bar in adjacent complex, door to terrace wouldn’t close properly. Glad we didn’t pay the rates shown at reception. Very disappointed

Room furniture is dated. Worst was the fact that a ton of bus tour groups seem to always congregate here. They were loud and quite rude as if they owned the place. Breakfast was a circus with them and not a fun circus. LOUD! And lines everywhere to get breakfast. Thank god they left! Would never stay in AZZ again due to bus tour crowd.

We were given a disability room I don't know why .only a sheet on the bed no extra blankets in the room .the bar in the evening had been moved outside but was not attended so we went elsewhere for our nightcap .breakfast was very limited at 9am three staff on duty but not checking food counters ,one lady even had to ask for some bread .we have stayed here many times and always given full Marks for everything but not this time it was a big letdown

This hotel has so many positives,pool is ausome .. rooms are spacious and have great balconies and close to restaurants and have parking on site

Hotel was clean and check in was quick. Reception staff were friendly the only thing rooms even though nice and big and comfy it lacks smart features such as usb charging parts and smart TVs and tea and coffee making facilities in the rooms other than that hotel is good for a night or two stay

No es un sitio para repetir. Las habitaciones y baños ya tienen sus años y el desayuno no vale la pena.

Parking space deliberately blocked to force use of paid parking.

Looking for a place close to the action with parking. The breakfast was good and everything was clean.

Dated building. Poor acoustics. Aircon not able to cool the room. Very uncomfortable bed. Limited Sleep!!

Room was clean and spacious and as per the photos. Service was friendly and breakfast good. Only complaint is that the room was quiet warm, but I find this with many hotels

Fabulous room decoration. Not the run-of-the-mill furnishings - really tasteful and in keeping with the Merida vibe and its Roman heritage! Was not that keen on being next door to several hypermarkets. Staff super friendly. Pool nice and deep so even refreshing even in the height of summer. Deck chairs are at a premium :-) Parents with children: as the pool is deep (2.5 metres in the centre) make sure your children can swim or keep a super close eye on them. The tub in my bathroom looked tired and could do with a refresh. All in all the property rating of 8.2 is quite correct - personally, I loved my stay and got good value for money. One issue are the drink vending machines on 2nd and 3rd floor. They do NOT take card payment. Please, just put a bottle of water in each room. If you want, you can even sell the water for a Euro but many guests need to take tablets and mdicine and a bottle of water is a small but appreciated gesture of hospitality.

Quick check in/ out. Helpful staff. Room clean and spacious but fittings a little dated. Beautiful pool. Free towels to borrow for the sun loungers. Quiet room. No fridge in room or kettle which would have been nice. Is quite a walk to the historic centre so we drove in and parked up- a good 30’mins to the Ampitheatre. Lots of restaurants next to the hotel - a mixture of posh and cheap.

Only stayed one night as a stop over very comfy be and pool was big. It was very to find the pool at first but once we found it , it was very nice. Staff were very helpful would of liked room service but no menu in the room and no info of how to

Room was very hot and the air conditioning barely working, hardly slept all night, wished we would have driven the 6 hours home instead. Hotel has a lounge but no food available from 3 till 8:30 which from the many guests I saw asking for food should be made clear.

The decor was interesting. Was not aware that the pool was underconstruction.