Early check in was really helpful, friendly staff and good breakfast. Ideal location for the station

I booked this thinking it was a better option than the Radisson in Bordeaux. I regret not choosing the other hotel. The room was fine, the staff were fine but the overall experience was less than fine. Issues with the room, issues with being charged for drinks that weren’t mine, no ability to buy water (bar closed and no free bottle left in my room on any of the days). I booked this with a discount code but it was still overly expensive for the experience. Better value hotels out there I think. I had fond memories of Novotel travelling to France with my family in the early 90’s. - I probably wouldn’t book again with this chain.

The plus is to be close to the train station and an overground light train station that connects to an all main areas of Bordeaux.

The breakfast was amazing

Personnel très gentil. Proche de la gare. Tramway juste en avant de l hôtel. Pas trop loin du centre à pied.

The staff at the reception and in the restaurant are excellent - very kind, helpful and attentive.

No review

close to a train station and downtown.

The room is spacious, complete amenities and modern

Lovely attitude of all staff. Check in was effortless. I asked for a late checkout and J was accommodated. Good selection of food and beverages at breakfast. The was no restriction to the amount of food available. Room was very comfortable. We we offered a free upgrade with free mini bar. We had a peaceful night sleep

A decent budget hotel which suited us as close to the station. 30 minute walk to get to the central area but not a problem if reasonably fit. Quiet and safe location with no traffic noise of any consequence.

One night stay on a motorcycling trip. Convenient, safe parking, air conditioned. Tram outside to take you into the centre of town.

Clean and comfortable room with staff very accommodating.

A nice standard hotel close to Bordeaux centre. Staff are v friendly and rooms clean enough. Basic amenities and clean rooms. Air conditioning didn’t work super well in our room. Breakfast was ok standard. Coffee could have been better.

Modern, close to train station

Upon seeing the room I was very surprised that this was a 4* hotel. We had booked a room with a king size bed and a sofa bed. Despite confirming that the sofa bed had been made up with clean linen when we checked in, it had not - instead it smelt unaired and obviously slept in. Additionally the waste bin in the room was so dirty they had to take it away when we showed it to staff (but they did not provide a replacement). The kindest way to describe the decor/fixings is ‘tired’, the room also smelt damp and of stale cigarettes - as did any clothes left in the wardrobe. We also had to get the key card recoded several times as we would return to the room to find it didn’t work. We went out for dinner one evening and returned about 11.45pm to find the hotel closed and locked. Then spent 10 minutes ringing the buzzer, before having to phone them to request they let us in. However, I can confirm the buffet breakfast was very good.

Pros: parking available, not far from the center (3 tram stops). Cons: limited dining options (on reservation during the week, none on weekend, not room service), the staff at the reception (a trainee) was also in charge of the bar, and was overwhelmed.

The lady with brown hair and lovely oriental accent at the reception desk made our stay very comfortable. We loved her friendly attitude and readiness to help any time. We also appreciated that our room was ready upon arrival in earlier hours.

Very good generally. Restaurant has limited menu. Close to station. Good place via trams to explore Bordeaux. Facilities very good. Would come again.

Dark inside and lack of lighting in the room. Breakfast is not replenished. Most food items empty. Came for breakfast at different times and same thing. Close to the train station and far from all the attractions. Not safe to walk around. .