Residence Inn by Marriott Indianapolis Downtown on the Canal

Explore Residence Inn by Marriott Indianapolis Downtown on the Canal
8.4
Very Good
From 616 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.4

Service and Facilites

8.8

Traveler Reviews Residence Inn by Marriott Indianapolis Downtown on the Canal

Number of reviews per page
20
40
Top reviews
Amelia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the location on the water. Staff was very friendly.
thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect place for our visit
L A
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay for a family coming in for a game. Breakfast enough for adults and kids. Would have appreciated the breakfast staff being a little friendlier and the people above us a little quieter after 10pm, but over all a good experience.
Cory
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Road construction is not the hotel's fault.
ABBY
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The front desk help were very nice. The location is great, but parking was $33/night, which seemed excessive. The hotel facility is relatively clean and maintained, but the elevator is noisy and there was some type of machine noise outside our room the first night. Not sure if it was nearby construction. The breakfast was great - lot of choices and good hours for it. Main bed was comfortable, but my son told me the sofa bed was horrible - could feel every spring in it.
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Rebecca
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice patio over the canal, great location, clean room, hot shower!!, friendly and helpful staff. Conveniently located one block from a Kroger. Would definitely stay here again.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I stayed here with my young family of 4 for a few nights. They provide maid service on alternating days, which is fine, but on our turn down day, the pull out mattress had some weird stain on the new sheet. Unfortunately we did not notice this until the next morning. The following night, we did not use the pullout, as neither of my kids had found it comfortable during our stay. The rest of the room could definitely use some updates. Especially in the shower/toilet areas. The food at breakfast had a fair amount of variety but no flavor. The view on the canal was beautiful and we enjoyed eating outside.
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Verified traveler
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Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable room. Great for families. Good location. Con: Hotel smelled muggy and room a little humid. 33/night for parking.
Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Front desk help was very informative about area. Great canal views, easy parking. No lines for breakfast. All around excellent stay!
Amy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Thanks
Benjamin
icon-Business Family
Business Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff very friendly. Room was adequate. Complimentary breakfast was okay although fruit juice was limited to orange juice (other dispenser port was broken) . Building is worn and needs some work. Elevator at lobby was questionable in its operation. Very slow, floor alignment to engage door was extremely concerning and an cab overhead light was constantly flickering. Two building lampshades were missing at Canal egress. Throughout our 4 night stay, there was a drink stain on front entrance portico which no one addressed. Not Marriott's standards (I hope)!
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Kayla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice! Has a walkout right to the canal and dining area above the canal as well. Very friendly staff too!
nicole
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is by far the filthiest hotel I’ve ever stayed in. The hotel was infested with ants! We were moved to two separate rooms ( at 10 pm) and both were infested with ants! Also the furniture, wall and all fixtures were covered in dirt.
Barry
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Terrible area, Had couple things stolen while staying here. Hotel needs major update. Drywall replacement, Paint and Remodel rooms. Pool needs replaced, Add a hot tub would be nice.
Rusty
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Loved the set up of the room and the location. Unfortunately a leak occurred in our room but it was a minor inconvenience The desk people were nice and had the leak attended to quickly
Enemerito
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Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I like the views of the canal, nice experiences
Alexander
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Slowest elevator in the entire world
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

i stayed here while my eife wad in the hospital. everything was great. being on the canal wss a bonus. i was able to take a break to meditate and relax.
Rebecca
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were in town to visit Purdue-Indianapolis so the location is great as we were able to easily walk over from the hotel as well as walk to downtown Indy. They did not have the room available that we had booked (the two bedroom suite) but did but us in two separate rooms. This would have been fine but one of the rooms had a definite odor that seemed to intensive every time we came back to the room. Otherwise, the rooms were very clean and comfortable. Breakfast was good. Staff very friendly and helpful. I would probably stay here again if I were in the area.
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Jackie
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Toilet wasnt flushing, no maintenance in the building. Asked for a plunger to take care of the toilet myself. Beds were uncomfortable, especially the pullout. Couch itself was crooked and uncomfortable as well. Only good thing at breakfast was waffles. Eggs, sausage and biscuits were cold both days. Pool was nice.
Number of reviews per page
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