Staff unprofessional, rude and with attitude. We booked for three nights, paid and confirmed my booking. I got there by 3pm to check in and that lady was telling me that the room was not ready at first, and she tryna give me a room with 2 queen size bed instead of 1 king size bed that I booked.
She suggested me to checked me in only for 1 night instead of 3 nights of my booking due being sold out the next day. Why would you confirm somebody booking for 3 nights knowing that you were sold out?? And she said to checked me in for 1 night and the next day she’ll call police on me to check me out😂😂😂 very unprofessional staff and customer service.