Amazing hotel, very baby friendly and great food in restaurants. Room is very spacious

This hotel is the real deal. The rooms are fantastic,

This is the best accommodation so far in London Definitely coming back again to this hotel And exceptional superb customer service

I have stayed at the Landmark since 2008 with various family members. In the past found it to be amazing. Unfortunately not this trip. Reserved a king size bed, my husband is 6.4 and I have 5.9 a queen doesnt work well. After an unfortunate night, the kettle in the room did not work so no tea. Then a bath, to find the hand shower does not work either. This hotel used to have individual White Company products which if you did not use could take home. It was a nice little added perk. Understanding that it is environmentally friendly pity a 5 star hotel doesnt still provide the extra. The bean counters must be shaving...The hotel is looking "tired" in places. Mirror bar was good with excellent service, thanks to the staff.The lifts stop at every single floor with all the guests remarking on it. Just as well its only 6 stories. It is really a shame to have had this experience as I have been loyal to the Landmark for years.

My hotel stay was great. The location was okay, but the staff were very friendly, and everything about the hotel was excellent. I would definitely recommend it to others.

The hotel was outstanding and the service and service providers were all amazing. Especially the restaurant staff, I had the pleasure of meeting wonderful and kind hearted staffers namely: Rodica, Blessing, and Sala. I highly recommend The Landmark to anyone.

The hotel was outstanding and the service and service providers were all amazing. Especially the restaurant staff, I had the pleasure of meeting wonderful and kind hearted staffers namely: Rodica, Blessing, and Sala. I highly recommend The Landmark to anyone.

The hotel was outstanding and the service and service providers were all amazing. Especially the restaurant staff, I had the pleasure of meeting wonderful and kind hearted staffers namely: Rodica, Blessing, and Sala. I highly recommend The Landmark to anyone.

bathroom shower was terrible , very old, toilet didn't flush and shower was clogged ; they charges 60 pounds for roll away ; they were suppose to get back to me to reverse charges possibly and they never did

All aspects excellent

Fabulous hotel, amazing service. Cocktails were great, breakfast was nice.

Conveniently near Marylebone station and park

Good location central to my needs

Brilliant well run and lovely

Unhappy with service at this hotel. Staff not very friendly or helpful. We asked on departure if they could help us with a plastic bag with ice for my ten year old son’s medication on a travel day and they made it seem like a huge deal or something complicated. We ended up having to solve the problem ourselves. Not happy after paying that amount of money. Customer service and friendliness totally lacking.

Stayed for my wedding, hotel was lovely, but service was poor for a 5* hotel. Making my 8 month pregnant friend carry all her own bags up to the bridesmaid room by herself as they were too busy was terrible.

This was rated as a five star property and although very pretty and grand inside service was average. You could not dry hair jn the bathroom, no ug no fan in the bathroom small shower. Pool is only open to 8 pm so we missed it altogether. Room service took a long time food was subpar. Not my fav hotel to be honest I expected far more ftom this property!

Amazing !!

We really enjoyed our stay at the Landmark. The car service they set up for our transportation to and from the airport was exceptional and a wonderful start to our vacation. We only stayed one night and did not have our luggage, due to a layover. The staff quickly sent up toothbrushes for us, which was very helpful. The staff was friendly and helpful. The pub downstairs is a must! The Old Fashions were delicious, the food was great and the service incredible! We only wish we could have stayed a bit longer!

Great location. Excellent room. Fantastic atmosphere