The staff were excellent, courteous, and efficient. They were quick to respond to requests and very helpful. the location is great. short walking distance to many sights and high end shopping, and next to metro and bus lines, but far enough away to be quiet from traffic noise
Downside is the hotel building itself is a little tired. there was renovation work going on in the hotel and on a nearby street. no problem at night but sometimes disturbing during the day
The air conditioning broke in one of our rooms, but the staff brought in a portable unit immediately and maintenance was there the following day to repair
Overall the rooms were comfortable and made our stay very easy. It is an outstanding value for money and would recommend it
I hope the management appreciates how much the staff carries this establishment
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Pinhas
Business
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
its marked a 5 stars hotel, to my opinion its maximum 4
Ahmed
Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
All is well. The staff are wonderful and the rooms were clean and comfortable
Elizabeth
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Small luxury, quiet, safe, clean and friendly staff.
Mojdeh
Leisure Family
6.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Fantastic area, great staff, rooms were OK
Auria
Leisure with Friends
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
So happy we stayed here. Staff were awesome, roo.s were clean and great location.
Alexandra
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Amazing service, and location.
Hassan
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Rooms are a bit worn down. Reception staff are helpful, room service is a bit lacking.
Hassan
Leisure Family
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
Very nice hotel. Staff were friendly and helpful. Room was a bit worn down.
Ahmed
Leisure Family
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
It is a boutique hotel so rooms were small but not tight and bathrooms could be enhanced.
Location is great.
Hiromi
Leisure with Partner
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Good access for Champs Elysées
Robert
8.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The outstanding feature of this hotel is its location. Within easy walking distance to shopping and notable venues. The staff is courteous and attentive, and the concierge is excellent. She got us reservations at the last minute for a wonderful Seine dinner cruise. The room was adequate, but the hallway to the elevator made it seem like you were going the back way to work in the kitchen. Also dimly lit.
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Colin
Business and Leisure Family
4.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Bars closed earlier than stated opening hours. Some staff were ridiculously snooty. Very good location but otherwise pretty average
suveen
Business
4.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Very dull rooms, no gym in the hotel
On-Cho
10.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
An elegant venue that combines the modern with the classical.
frederico
Leisure Family
8.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Hotel is good, location is soecial, I had only one big complain. During all my stay, I complained about the air conditioner, and it continue to be hot. They don’t have air conditioner, it is fan, so it is not a good option for summer time.
Martin
Leisure
4.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
no air conditioning
adrian
6.0
/10
Reviewed 140 week(s) ago
Hotels.com verified review
Definitely not more than a 3 star. Rooms are small and carpet looks dirty . The shower was basic handheld and the water temperature was fluctuating. Good location and reasonable price for ( 5 star) . All surrounding restaurants are tourists traps. Way better hotels to choose from
PAT
Business and Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Staff were extraordinary. Went well beyond the Call of Duty.