Hotel Jerez & Spa

Explore Hotel Jerez & Spa
8.8
Very Good
From 529 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.4

Service and Facilites

8.8

Traveler Reviews Hotel Jerez & Spa

Number of reviews per page
20
40
Top reviews
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely local hotel
Piotr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent place
Juan
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excelente, todo ha sido excelente
María
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Muy cómodo y confortable. Buena la opción del parking porque está un poco lejos del centro pero muy a mano del centro de exposiciones
Ana
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I wish the garden that could be seen from my room had been restored. When I was there last year, they had started working on it and it was somewhat disappointing to see that work had not yet been completed. Pleasing hotel surroundings are also a part of an enjoyable stay, and this garden certainly had a lot of potential.
Olman
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excelente atencion
Ross
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great stay, thanks
Ross
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Parking on site, which was convienant. A few dining options nearby including a hotel restaurant, but most of the shopping/dining optioins were a 10 min drive away in the heart of the city. Hotel staff was a skelton crew, and there were renovatioins taking place which caused some noise/mess, but that's expected in the off season.
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ROY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We stayed here back in July and loved it, so this was a return visit. First night wasn't so good. The hotel had shut down the air conditioning for the winter season. We were given a top floor room with a balcony. Even with the patio door open all night, the room didn't cool and stayed at 23 Deg C. Way too warm for us to sleep, plus the outside noise too. Sadly, I also found the only pillow to be lumpy and very uncomfortable. There was no kettle in the room, despite them being shown in the hotel's own website photo for that room category. We asked twice to be provided with one, yet each time the staff said we weren't entitled to it! I explained the complaints to reception staff in the morning, and they were very supportive and understanding. A room change was arranged rapidly to a ground floor room. Nicer pillows were also supplied, along with a kettle and other niceties. That room was MUCH more comfortable, such that we enjoyed the rest of the stay. Many thanks indeed to the staff for their support and understanding. I'd strongly recommend to the hotel that kettles should be in every room, and that fans should be available whilst the (advertised) air conditioning is shut down.
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Maria
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Amazing pool although it was sadly not warm enough to use when we were there. Really good breakfast with plenty of choice . recommended ! Room and bathroom clean and well maintained. However, as others have already mentioned, it is a fair way to walk into town.
Eric
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Best of everything including a 5 star restaurant
Insook
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Dated hotel but convinient parking
shawn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Super friendly staff, great pool, restaurant was amazing
Daniel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Dated property in good location. Pool is the draw.
Kathleen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Free parking. Bathroom lights are not bright enough, especially for putting on make-up. Free glass of sherry was a perk. Pool was refreshing. No time to use the spa.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Good service. Well located for the city centre.
JESUS MANUEL
4.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

It was not good. They are make up the rooms but the whole hotel needs a new look and it needs to be updated. Except the day I did the chech in, the rets of the days the stuff was not welcoming and they didn't covered my needs. Breakfast was poor quality. And please, don't go to the restaurant, the food was horrible. Croquetas very strong flavour, fish tasted old and was cooked dry, pasta was stick like a block. I'm not going to go again.
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T
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Stayed many times will stay again
Margarita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Comfortable room. Pool good to sit around while resting. Parking was our main reason for staying here. The toilet fell over while I was using it and apart from a room change and offer to be checked out at hospital no further compensation was offered (drink or meal)
PATRICIA
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Beautiful hotel. Convenient for the Royal Stables. Very good restaurant and lovely breakfast buffet.
Number of reviews per page
20
40