Extended Stay America Suites Oklahoma City Northwest

Explore Extended Stay America Suites Oklahoma City Northwest
6.4
Pleasant
From 413 reviews
Cleanliness

6.6

Room Comfort

6.8

Location

8.2

Service and Facilites

7.2

Traveler Reviews Extended Stay America Suites Oklahoma City Northwest

Number of reviews per page
20
40
Top reviews
Shelel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This location has new owners and the place is in very bad shape. The smell in the hallways and elevator is hideous. The carpet was so filthy that it could stain the soles of black shoes. The door to my room was broken and did not latch when you close it. So if you leave the room all your items were not secured, anyone can push the door open. If you were inside, you can lock it but someone had to be there to keep our items safe. I told the rude unfriendly lady at the front desk and with an attitude sent a gentleman that looked like he came straight over from rehab of some sort, to look at the door. I was livid at this point and knew at that moment I would NEVER book a stay there again. The door wasn’t fixed and they didn’t address the issue at all after they were notified. The washers and dryers had animal hair all in it which gave me the indication that they are never cleaned. Just absolutely nasty and low class.
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Antonio
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms where dirty
Lisa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

My room was dirty garbage and used towels left in room The place smelled I did report it to manager and i left I had 2 rooms there he only refunded me for 1st room stated other room was clean I told him that i booked 2 room so that my friend and i woild be at same place why would i want to keep that other room
Eric
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Just a one night stay it was comfortable and very relaxing.
Franklin
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was adequate for the night while I was traveling alone.
Tiffany
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

On the reservation I had booked a room with two beds. When I arrived they informed me they didn’t even have rooms with two beds and wanted to send me somewhere else, further away from where I needed to be. So I left and booked a room in a hotel next to this one.
Ali
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

horrible service would never recommend to no one
Sierra
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I was supposed to check in at 3, and at 3 they said it would be 20 minutes before a room was cleaned. An hour later they said they still needed 20 minutes. I left and asked if I could get a refund and they said yes, never got a refund..
Kimberlee
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Honestly, was extremely taken back by the cleanliness of this establishment. It was convenient because I finished procedures late and just needed a place to rest for the night. There was toilet cleaner hardened inside the toilet, hair all in the shower and on the shower curtain, used towels and rags left in the bathroom as well as a cockroach on the towel. Super unimpressed and I won’t be back.
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Joslyn
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

W
Cindy
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place to stay
Pat
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The floor was filthy. The bathroom has something red all over the floor. I was supposed to have had a sofa in the room but didn’t. Had to ask twice to get a pillow. There were none on the bed. The bedside lamp didn’t work. The plug in didn’t charge my phone so I guess it didn’t work. The outside lighting is bad
Verified traveler
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Good clean friendly
Hope
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

It was nice the people are friendly and it was safe I will be going back
Ashley
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

had roaches and bedbugs!!! We left the guy working the desk was real nice called his manager immediately and we were refunded. We had a wasted trip
Tobin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazimg
Jami
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Quiet
LeTisha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The customer service was great and they made us feel welcome. Highly recommended
Julie
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Property advertises a swimming pool and although they have one, it hasn’t been operational in over five years. Additionally the property was out of promised items like pots to cook with, dishes, and even toilet paper. Under the bed there was garbage and a Vape. I’m just glad I found it and not my children. Plus the 2nd floor reeked of pot several times during our stay. Wouldn’t recommend this place to anyone.
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Zashkira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

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40