Comfort Inn & Suites Frisco - Plano

Explore Comfort Inn & Suites Frisco - Plano
8.0
Very Good
From 1,003 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.6

Service and Facilites

8.2

Traveler Reviews Comfort Inn & Suites Frisco - Plano

Number of reviews per page
20
40
Top reviews
Jonathan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Outside of the windows in of our room we’re filthy. Other than that, great place for the money. Management promised to deal with the windows for future guests.
Wayne
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, hot shower, and a great breakfast an unparallel value a big thank you to all the staff at this establishment
Raphael
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was done professionally. Better quality than I was hoping for at this price.
Erin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Most tv channels weren’t working. Stayed on the second floor and the hallway smelled like a skunk.
Shakila
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A lot of dust in the room and possible black mold in the bathroom. Service was great tho.
Wayne
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff here is exceptionally friendly and courteous I really enjoy the people and place here.
Tyler
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mold in bathroom, dead crickets on the ground and stains on mattress, i left a day early from my stay and haven’t heard from management about getting at least a 1 day refund out the entire stay. Maybe I would give them another chance in the future but that is only if management reaches out to me to solve this issue.
Rudy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Slept well, good bfast
Rushikesh
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Except breakfast and coffee stay was good
Diane
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a very old hotel. The picture that it shows on hotels.com is incorrect. This is not what the hotel looks like. I stayed three nights and on the first night I saw a pigeon walking around in the entranceway. I left to go to a meeting and when I came back during lunchtime, I saw a dead pigeon in the entranceway. I went to my room to grab some things and left. When I came back after 5 o’clock, that pigeon was still in the entranceway and it had been ran over apparently by a vehicle. Because there’s blood and guts all over the entranceway. This was something that should’ve been cleaned up immediately. It was not. I mentioned this to the front office and the lady they asked me where it was. I showed it to her and she told me that they would clean it up. I went to my room two hours later. I went out from dinner. The pigeon was still there. This is totally unacceptable. It makes me nauseous thinking about it right now. This hotel did not meet my expectations.
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Cesar
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk was super
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent price but average as far as hotels go. Loved the red velvet waffles for breakfast!
Jeremy
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Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

SRI the manager is Amazing! 5 star service
Kymberly
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location for what I needed.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was okay, my husband and teen wouldn't stay again though due to the room smelling musty, the carpet felt dirty and sticky. Bed linen was stained. Breakfast was the average continental.
Raquel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Michael
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Stayed for 1 night room 323 was clean until nighttime came around and roaches came out hiding had dust one off bed
Wayne
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff here welcome you & are genuinely happy to see you. When I combine the super clean room, instant hot water in the shower, the very nice fluffy towels & the breakfast it makes this stay unforgettable. I love all the staff here they are super friendly & helpful. Thank you to all the staff that make this place unforgettable 👍👍
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Larry
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All was very good except, room was hot when I checked in. The bed was hot I could not get comfortable. Please think about cooling the room down when you have a guest checking in, that would cool bed as well. Thank Larry
Number of reviews per page
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