Derek front desk was able to turn our experience in Portland around. Upgraded us and gave us a recommendation to what to do in Portland. It was fabulous!

Friendliness of staff

We felt so welcomed upon arriving right before midnight. Josh S was the valet that greeted us like we were old friends. Every team member from the time that we arrived till the moment that we left, were warm and personable. The room was nicely appointed and comfortable. The location was perfect for us, easily walkable to eateries and shops. We felt safe in the area during the day and evening. Looking forward to our next visit!

I really like this hotel. The staff is professional and friendly. My room was very comfortable and quiet. Being on a limited expense allowance, I appreciated the $20 per day allotment to use in their mini mart.

Super helpful and caring staff. Truly exceptional service from check-in to check-out. Very clean and comfortable room. Really enjoyed my stay here.

Great location!

The staff were amazing! They really made my stay. The parking and resort fees were really awful. 63.00 a night for parking, and a 30.00 daily resort fee and added deposit of 75.00 a night was a lot of hidden costs. I won't be staying again unless those policies become more reasonable.

Friendly staff and clean hotel

helpful, friendly staff and clean rooms

The Parking situation was not ideal. But it was in the middle of downtown Portland, so to be expected. We found a close Parking garage that was under 40 bucks for the night. Loved the complimentary drinks while we waited for our room!

Excellent property, amazing staff, great place to stay in downtown Portland.

We checked in around 1AM and the staff member that assisted was friendly and hospitable. Informed us of the basics of the destination fees, and made check-in seamless. When we had questions about amenities, staff was helpful and friendly. Whenever you passed by a staff member they would always greet you, which was very welcoming. The room was also very nice, clean and spacious. Transit was also very accessible to location.

Absolutely a beautiful hotel and I am glad we chose it to stay! Would definitely come back. Kudos

I loved my stay at The Bidwell: the walkable location, the comfortable room, and the complimentary drinks every afternoon. I did encounter a few issues, though: when I checked in, I was disappointed to learn that the hotel no longer offers Japanese Garden tickets as part of the daily destination fee; when I ordered room service for dinner, the food arrived cold; and when I checked out, my bill was slightly higher than I had anticipated. But the incredible staff more than made up for everything. They offered me a public transit pass in lieu of the Japanese Garden tickets, comped both my room service dinner and my breakfast the next morning, and quickly reversed the extra charges on my bill. They went above and beyond to make me feel welcome and well taken care of, every time. I would definitely stay at The Bidwell again!

Derek at the front desk was so incredible! The room was so beautiful and we really enjoyed our 3 night stay here.

Location is very convenient.

excellent hotel, will stay here next time

We had a good stay

Lovely hotel and people working there were great

Excellent staff and service, appreciated the option to tip cashless via Shiny!