Embassy Suites by Hilton Seattle-Tacoma Intl Airport

Explore Embassy Suites by Hilton Seattle-Tacoma Intl Airport
8.0
Very Good
From 932 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews Embassy Suites by Hilton Seattle-Tacoma Intl Airport

Number of reviews per page
20
40
Top reviews
Elsa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best part was the check in staff. Everything was smooth from beginning to end. I was upset to see how deteriorated this hotel has become. I actually hyped the place up to our guest we invited. We had stayed a few years back. As you walk in you get the worst impression. The whole lobby has old, dirty seats and chairs. One of my rooms smelt like it hadn’t been dusted in a few days. No air was circulating so it made the smell worse. The blankets in the room look like they are old and not washed. The breakfast options were amazing. Made to order omelets is the whole reason my 12 year old begged us to return to. Unfortunately this wonderful option was shattered by the way the lady at the breakfast line treated us. You can clearly tell she hates her job or is annoyed by people. My 12 year old quickly picked up her poor attitude towards us when all we were asking was a question that yes I’m sure she gets asked a million times. No need to be rude. I was clearly told there is two signs that state this. I was practically told I was stupid. My bad for asking the question. However, The lady cooking up the omelette deserves a raise she is wonderful. She should get all the credit. She had a smile on her face and you could tell her attitude was way different than the first gal. I’m sadden to say I will never give my money to this place. Corporate step up your game for what you charge and for the name you carry look to change this place up. People deserve better
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Tim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Train runs all night not far away, maybe 100 yards. Very much a 40 year old hotel. Needs paint, carpet, better bathroom ventilation. Hot water didnt work after about 2 hours the next morning. I dont mean ran out, i mean it wouldnt run. Staff were all nice. Food 4 stars, had dinner and breakfast. Solid and decent variety. Happy hour is nice, especially for free!
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Terry
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Stay was good. Room was clean & comfortable.
Denise
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is extremely dated and not clean. The staff was pleasant but expected so much more from the property, as it is a Hilton property. Kind of disappointing
Roberto
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel furniture is dated. Evening reception consist of minimal snacks.
Mitch
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice staff.
Felicia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great. Staff was friendly.
jocelyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, nice staff and room is clean
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was clean. Staff were friendly.
Denise
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Outdated and in need of remodeling.
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff
Michel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were friendly and great. We will definitely stay there again.
Julie
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were in the area for a soccer tournament, the hotel was very close to the fields, so this was nice. The facility is extremely outdated and needs a face lift badly. The furniture in the lobby is GROSS and should be tossed immediately. There was mildew all over the shower. The breakfast was decent. My family had a good stay, but likely will not stay here again.
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Patty
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stay was good, but wish i knew there were different soccer team kids staying there!! Kids were running around everywhere even during reception hour kids all over the place. Was not able to use pool because it was full of kids and probably 1 or 2 adults
BRAD
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn't like that the womens toilet in the atrium area had a ring around the bowl. Also, the towel rack in the bathroom was pulling put of the wall on one side. We did enjoy the complementary drinks and snacks before 7 pm. We also enjoyed the included breakfast. It was one of the best breakfasts we have had at a hotel.
Carlos
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When hosting several teams at your hotel, train your employees on how to handle that’s situation. The employees were acting like they had never dealt with kids before.
Maria
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room was very dirty and smelled of musty. I let the front desk know, but they didn't solve anything for me. The bathroom was very dirty, the refrigerator was dirty with cinnamon sticks inside. I took several photos, there was dust where the TV was. The air conditioning didn't work properly, it was terrible. I won't return to that hotel. What solution can I have with this unpleasant moment?
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Tina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Top sheet was dirty, that was my only concern.
Henry
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place..
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast and shuttle to the airport
Number of reviews per page
20
40