good

I love this place. It's so convenient for me. So close to my job and on the bus line. Helps a lot. The staff is friendly and the room is clean. No bugs. And the little problem I had, they fixed it right away.

I love extended stay at West End Richmond. Staff are polite. Place is clean

Love this place easy parking. Room are clean and spacious

Easy access to rooms, laundry and trash. Rooms are clean and service is great

This is our 2nd time staying at Extended Stay. The location is excellent for our purposes and there are plenty of food choices in the area. The bed is very comfortable and, if needed, the room is provisioned well down to the supplied coat hangers. We even had 4 pillows to choose from. My only complaint is the floor. Whatever they're using to clean, it is sticky. This is not an upper end hotel, but for the price, this particular one is in a safe and fairly quiet area. Our room is clean and comfortable, I just wear shoes or flip flops.

Goodl

It was a night and my room is clean .

Quit place , clean room and everything convenient .

Exeptional

Room was clean . Bed was comfy . Frontbdesk clrek was very friendly and profesional . If you have expactation that hotel was not for . Very budgetable hotel . Everything is convenient . Liked it always .

We saw a rat running outside first thing..there was no soap or necessities in the room and to top it off we saw a roach.. disgusting and we wont be returning

Exceptional

This hotel is a budgetable . Riom was not upgraded but clean . As a exterior property hotel is quit . Didnt see anything in my check in time . Was a nice stay .

Drug and alcohol use open in the parking lot. Domestic violence situation prompted 4 Henrico County police to arrive to settle a noisy and violent situation. The room had been smoked in previously (non smoking facility). The shower was disgusting and used soap still in the shower. Place was filthy and disgusting. Staff on duty could care less as he visibly did not want to be at work. Would never return or recommend this location.

Roaches , bed stains, dirty sticky floors, wall stains bathroom tub had mold , trash bags to cover pieces under the sink , extremely nasty … also men standing outside late at night and had dirty shoes in the hallway and also stains all on the grounds and smell like urine.. the person at the front desk said he don’t speak English and late at night and noone works the desk this place is not worth the price, I’m so happy we left ,

Not bad at all my experience. Room was clean thats all the matters

Front desk person is helpfull . It was easy checking . Room wise was clean and not bad at all . Will be back .

Liked it

Its was a nice stay with clean room . Also staff are friendly .