Springhill Suites Marriott Little Rock West

Explore Springhill Suites Marriott Little Rock West
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.6

Traveler Reviews Springhill Suites Marriott Little Rock West

Number of reviews per page
20
40
Top reviews
Dasia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always good to me
Rocio
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Súper, very confortable and super clean
Sharon
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was charged $5.00 a night for parking plus tax never ever have I been charged for parking at a hotel, and a $40.00 fee that I was told for Incidental but was charged $60.00 instead that I was told would be refunded nowhere on their sight does it state charge for parking upon reading some of the reviews people were saying parking is free .Also no extra towels or tissue in room we had to ask for these things we were from out of town and should not have to endure such things to see family....And please explain to me what is Incidentals? First time ever being charged for this as well. Springhill, I come to see my family often you will be the last place I ever stay, and I have told my Friends and Family to avoid this establishment ...Horrible horrible horrible
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Lori
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Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We enjoyed our stay completely. The hotel was clean and I have nothing g but good things to say!
Charlyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was surprised to be charged for parking.
Brenda
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Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Brenda that checked us in went above any hotel clerk we've ever had at check in.
Shaneka
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They do charge for parking. Just in case you are like me and didn’t read all the details.
Joe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was super friendly. Room was so spacious. If you’re staying in a room with a kitchenette though you will need to bring your own supplies (cutlery, paper plates, dish towel, dish soap, etc).
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and spacious. The bed was so comfy! I would definitely come back.
cornelia
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our experience started off on the wrong foot with a chaotic check-in process. There was only one person at the front desk and no other staff visible throughout the hotel. To make matters worse, a guest got stuck in the elevator, which caused further delays and confusion. The indoor pool had a strong bleach smell that was noticeable from a distance, and it didn’t appear very clean. On a slightly better note, the breakfast was decent, but overall, the stay was disappointing.
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Amanda
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Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and spacious. Checked in very quickly and front desk staff was nice.
Darrin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very friendly staff and comfortable room.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was easy to check in and comfortable beds.
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We got stuck in the elevator. It bounced violently multiple times causing us to spill coffee all over ourselves and the floor. After 5 minutes when. The doors finally DID open we were back on the 1st floor
josie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good and clean
Chanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Rooms are clean and spacious! The only issue is the noise from the hallways. The doors to the rooms leak noise from the hallways.
Joanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was a very nice hotel off the highway. It was clean and quiet. The front desk clerk was very kind even though the computers froze up upon check-in, which wasn’t his fault. He was back up and running in no time. I would definitely stay again.
Kathy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We were double charged for a room, and the manager was a nightmare.
Douglas
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were very friendly. My room was very nice with modern amenities. I just wish the TV was viewable from the work desk
Roy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff!
Number of reviews per page
20
40