The check in desk is the bar which is strange so I had to wait behind people ordering drinks to check in which was very odd. As this took around 10 minutes I missed the cut off to order any food by about 10 minutes even thought it was the same staff who checked me in who said it was too late to order food. The room was very small I struggled to open the door enough to get in the room with my luggage. Room didn't have air conditioning and was very hot but at least the window opened wide which helped. The room was clean but the carpet was very stained and I don't know how they could clean it as its such a tight squeeze around the bed. IBIS rooms are usually very standard and dependable this was worst that most budget IBIS hotels. The reception staff in the morning were very friendly and helpful though so at least I left on a positive note.

Great location, free but limited parking, friendly and helpful staff. No A/C i room but fan provided.

Wonderful stay Ibis St Omer

All good

Tiny room. Very uncomfortable bed. Toilet didn’t flush properly. Dusty and generally run down and tired. Bad soundproofing.

Friendly staff , good location for site seeing and short distance to the euro shuttle

Great to have such a central location and parking too! The bar was good and staff friendly. Would have liked AC but the room had a fan so that helped.

Standard Ibis offering. Good breakfast selection. Location very near centre, everything walkable.

Clean, efficient and very handy for the town nd restaurants. Rooms are on the cozy side. Parking charged 1 bay for 4 motorbikes.

Central, pleasant staff, delightful town

I’ve stopped at the hotel many times but it appears that the staff are more concerned in attracting passing customers rather than dealing with the customers of the hotel. When making requests of the staff they were extremely rude and appeared more happy serving the customers from outside the hotel. The room was small and clean however the bed was extremely uncomfortable and the shower was a mere trickle. There is no air conditioning so the only way to keep the room cool was to open the window this being in the main road was not entirely satisfactory . The breakfast selection was average, the coffee facilities were very poor and the selection of breakfast items were greatly reduced from our last visit. We will not be staying here again and are very disappointed.

We had a wonderful stay, room small but comfy bed and perfectly adequate with everything we needed, would have liked a kettle, but not the end of the world, only one disabled parking space, which wasn’t available for our stay, but enough parking available. The hotel is perfectly situated for visiting the town,

Great centrally located good value

Was a last minute booking. Hotel and whole experience at st Omer was amazing. Beautiful place

Staff was excellent in helping us while we were sick. Front desk nice too. Difficult to move in room with two suitcases. Door does not open fully so you have to squeeze by it to get in and out .

Nice hotel, friendly staff and excellent bar.

Always a pleasure staying here enjoy the hotel and town

The hotel was situated near the centre of town you could walk everywhere

The hotel was lovely , the staff we lovely we just encounter a problem that we thought wasn’t acceptable.

Weekend visit for traditional pre Christmas shop denied to us last year (and almost this year with the new restrictions) Functional hotel, well positioned. Difficult access to car park this visit due to new one way system and access roads blocked by Christmas markets. No UK TV channels as usual. For us it's a winter hotel due to lack of air conditioning. The nearby Ibis Budget is far superior accommodation / breakfast etc but not available on hotel.com for some reason.