didn't like it

Spa and amenities were closed and remodeling.

Great place to say I recommended highly I’ve stayed with Pullman several times. Every time is a class.

Clean, organized, friendly staff.

From the moment I got out of the car and was welcomed so sincerely, I felt like this could be a 2nd home. EVERY employee was capably helpful and that is saying something in todays customer service field. Great restaurant, with an amazing Breakfast is offered as well. As for the room, it was more than adequate, very comfortable. The bed provided a sound sleep and the sunken chairs are a little hard to get out of for the over 55 crowd. The location is fine with easy access to many points of interest. Again, the service here rivaled that of the Marriott or Ritz Carlton. The team here did a great job of welcoming my family for my son's wedding. Thank you Pullman.

Friendly staffs and nice restaurant

Amazing bed, super comfy. Staff were simply the best. Small wardrobe - not enough hangers AT ALL. Great breakfast. Cleaning not so good - rooms need some upgrade - talking about shower specially. Shower was actually terrible. Toiletries good quality. Internet was good. Bathroom in general needs to be looked after. I would have given a bold 9 if it were not for the bathroom. Overall, good. Would stay again. Staff *****

The room was not functional. Looked nice but not user friendly...especially shower and sink toilet areas.

Extremely comfortable stay, very clean hotel, comfortable bed, very good internet, fantastic breakfast including vegetarian options, excellent customer service. The food in the restaurant was very delicious. The spa and gym we're a bonus. Would definitely stay here again.

Not here long enough to have an opinion

Two out of three days without air conditioning. They will reimburse these days but as it was during new year, it was really disappointing. The breakfast service have many options but if you order something you will be waiting longgg and will probably have to order more than one time to get it.

Front desk employees were amazing !!!! The breakfast was spectacular!

Fantastic hotel. Amazing room, amenities and awesome breakfast. Great staff, super friendly. Would definitely stay more times.

I spend an average of 8 to 10 days a month in that hotel and it s becoming almost like a second home...Thank you to all the great staff...

The best captain in the world works here, can't say enough about this guy. I see him treating all the same and providing the best service possible. A true asset to the Pullman Ibirapuera

Good hotel, all staffs are nice

I know that I can always count on a relaxing stay when at the Pullman Ibirapuera. The Pullman Ibirapuera has the best bellman in the business he is fantastic as always. His name starts with the letter A i am not sure of the correct spelling of his name so I just say he is the best. The breakfast spread and service is also fantastic as the rest of the hotel.

All is very good, did not find anything I did not like. I stayed in two different occasions within ten days. The only difference is that the second stay the room 876 had carpeting that can stand a little cleaning. My guess is that room has not been remodeled cause the first room I stayed in had no carpet on the floor. Nevertheless I'm talking about a minor issue cause overall the Pullman is excellent.

Well located, good gym. Phone didn’t work in room all week

Great friendly service, nothing was too much