The staff at Hotel Compostela were kind and helpful, which I appreciated. My room was decent overall, but the bed was so firm it felt like I was sleeping on the floor. I was also surprised to find dusty, dirty hallway floors, and some of that tracked into my room — it didn’t feel like it had been cleaned properly before my arrival. Oh, and the gnats in my room even had me guessing how others could possibly rate this hotel a five star? I had really been looking forward to staying here as a way to wrap up my last night in Santiago with a more upscale experience and a bit of pampering. For the price I paid and after reading so many positive reviews, I expected something special. Instead, my stay felt just average, which left me a disappointed.

The hotel and staff were very nice. Neat, clean and conveniently located to the center of town. Parking was difficult but that is due to the city, not the hotel. The room was very quiet and well appointed.

I wish we could have stayed longer.

The tub was really dirty,

Pros: walkable, clean updated rooms, elevator, near shopping & restaurants, Ms. Sagrario nicest kindest person Cons: inferior amenities in room, horrible shampoo/conditioner, male receptionist

Great hotel - lovely staff and great location for the old town (and the airport bus stops very close). Really good quality room and shower. I checked out super early with no issues. English speaking staff who let me try my Spanish til it ran out! The bar wasn’t open but there are loads of bars nearby. The TV is Google tv which is not ideal if you want to watch local stuff.

Not much of a lobby and the room was on the smaller side but the rest was great, walkable, restaurants & shopping near, updated rooms, nice bathroom

Breakfast was the weak part of our stay, really basic.

Room was very spacious and comfortable. Breakfast was also delicious. I appreciated the fast check in service considering that I arrived at 2AM.

Great location and very friendly and helpful staff

Beautiful hotel close to everything

Nice location

Staff at check in was amazing and accommodating. Rooms were nicely equipped; but I thought one room was to be king-sized bed and it wasn’t. I didn’t complain because everyone was so kind to us.

There were ants in my room

Beautiful property in the center of everything

Location. Great staff. Lovely clean rooms

Loved it, clean, comfortable and convenient location

Excellent location. Rooms are not huge but certainly big enough and offer everything you need. The best part is the location which is second to none for visiting the old part of town. Walking distance from all the key sights.

Wry nice . A little confusion with our reservation but all sorted in the end . Special shoutout to Sagrario

Hotel is as close as possible to the old town where Santiago Catedral is located!