I booked two rooms for 2 days each. Paid for both rooms in full through Expedia months prior. The hotel stay was perfect as well as the staff. When I returned home I noticed the hotel charged me 1,760 for vat and hotel taxes. On Friday I called the hotel to straighten out the charges, and they said they would get back to me later that day. No calls were returned and the charges have not been reversed.

Terrific comfortable hotel

Excellent social hour in the parlour and great equipment in the gym. Friendly front desk, concierge and front door staff made the visit welcoming. Quiet room with a walk-in shower were nice touches.

A very pleasant stay overall. The hotel is stylish, clean, and well maintained, with staff who were consistently helpful and welcoming. Our room was on the smaller side, but we knew this in advance and found it comfortable. The location was excellent—just steps from the Piccadilly line, which made it easy to explore London without needing a car. Perfect for seeing the major sights while still having a comfortable base to return to.

Gre

The staff was lovely from the front desk to the concierge to the door men to the bar and restaurant absolute top notch …def what you would want in a five star hotel but offered even more ! We are def coming back and staying here!

Great hotel and location in Bloomsbury was excellent!

The Queen room we stayed in was small, very little storage, space between bed and bathroom door was 12 inches, on the first floor with limited natural light, a little disappointing considering the price paid!

Top notch across the board

Lucky george

Very nice and great location. Staff was very attentive.

This is a great hotel. Very close to Russell park tube station and walking distance to British museum and great dining options. The hotel itself has nice, well decorated rooms that are larger than average. I would recommend it.

Staff were nice and helpful. The room was clean. Beds were comfortable.

Great 3 day stay at the Kimpton Fitzroy - Russell Square. Lovely hotel, we ate in Fitz and the meal was very nice, wine a bit pricey. We had a premium room overlooking the park. The rooms are not that big and the bathroom is also quite small. We had a problem with our shower but it was fixed very quickly. Staff all very pleasant and quick to help. Great stay and would stay again.

This stay was a gift to my Daughter and her Husband for their wedding night. You really went the extra mile for them, and made them feel very special ! Thank you:)

This is our 3rd or 4th stay at the hotel and it never disappoints. The features in the lobby and communal areas are grand and characterful and the rooms are modern and contain everything you need. We went for a standard room this time, which while on the small side, the bathroom was lovely and spacious. Amazing shower, Comfy beds and pitch black rooms at night for a great sleep. Breakfast is also delicious with lots of choice and great quality. The hotel recognised our wedding anniversary with a gift in the room and a complimentary drink in the bar. Thank you for another great stay!

It was a lovely stay. We were given a quiet room when we asked for one. Amazing building and close to tube and 15 min walk to Covent Garden. The bed and pillows were very comfortable and Bathroom was lovely and water pressure was great. Absolutely enjoyed every min of our stay.

Beautiful property located centrally to many sights, restaurants, and the tube.

The team was incredibly friendly and helpful the property is gorgeous, clean, and in a great location.

Lovely hotel. Great location. Only complaint is the air conditioning was not very cold. My room felt warm despite it being on the lowest setting