Excellent staff and property truly amazing experience

Laid back luxury. Fantastic hotel, one of the best we’ve been to. Went for baby moon. Place is quiet, full of families with very well behaved children, teen children, and couples looking for a relaxing time. All amenities are great - likely recently renovated. Food was delicious, didn’t feel the need to leave the hotel for 7 days. Sun loungers are high quality and comfortable. Room is spacious. The staff is on another level of professionalism. Shout out to Simos - professional, kind, going above and beyond day after day. Very impressed. From the waiters, cleaning staff, reception stuff - everyone was absolutely great. Room exactly as advertised. Will absolutely return.

Fabulous property and location. The most beautiful place to relax and unwind. Loved that the sea was 20 steps from my bungalow, with a terrace to sit out on in the evenings. The staff were excellent, warm and helpful at all times, especially in catering for my coeliac food requirements

great place , loads of space and its own beach and beds by the sea. amazing breakfast in the morning.

Very nice hotel, well located near the town. Walking distance !

You feel wrapped in a peaceful cocoon the minute you walk in the door. Maria and the customer service team are super lovely and helpful. We stayed in a superior waterfront bunglow which was thoughtfully designed and offered lovely local products in the bathroom. The trick is to get one with a view out to the ocean and then it’s just blue as far as the eye can see. Would thoroughly recommend the wine tasting and food from the excellent team at Terpsis

Very good service at the hotel

Amazing hotel and unbelievably nice staff!!

Most beautiful hotel I visited. Gorgeous rooms, great service, friendly staff, convenient for beach, tasty good quality food, beautiful design. This is the first hotel which was both family/ child friendly but also peaceful, calm and quiet. Cannot wait to return! Thank you for your outstanding hospitality!

The entire staff was AMAZING! Every single staff member was friendly and helpful. We had issues with our ferry being cancelled but the staff was extremely accommodating and helpful to make sure we were taken care of and had an extra night. I highly recommend this hotel. It’s close distance to the city with all the restaurants. We loved our stay and are happy to spend our honeymoon at Minos!

The hotel grounds are beautifully designed and the staff were very friendly. The housekeeping was fantastic and very helpful. A few things to take into consideration when booking the Annex water front bungalows. The description for these bungalows does not accurately reflect the reality. They are very outdated and there is no privacy as it is separated from the hotel by an area of land that has a mobile trailer on it and what appeared to be someone' residence. The annex bungalows are right next to it and on the other side of them is the public beach. We were so disappointed with this accommodation that we asked to change our room right away. The manager was very helpful in accommodating us and switching us to another room. Unfortunately we didn’t get the waterfront that we originally booked however the garden view bungalow was much more updated and very nicely decorated so we were happy. Later that same night we came home to ants everywhere in the room despite not having any food or windows open. They gave us spray and we kept spraying the room for the rest of our stay as we did continue to see them although the amount did decrease. On our last night we found a baby scorpion in our room again this was a shock to us that this would happen in a hotel of this caliber. We understand sometimes these things happen but how these matters are dealt with by the hotel can go a long way and nothing was extended to us to compensate us for our experience.

Beautiful location and great food.

Stunning views, very good friendly service, relaxing atmosphère, good food

My husband and I came here in July to celebrate birthdays and anniversary. Everything was amazing, starting from our amazing guest service people Maria and Katherina to location, views, food, service, beach, bungalows. We loved it so much. Thinking about next year already.

The hotel staffs were friendly and looked after us very well. The hotel was attached to a dive centre which was very convenient for us. The food in the hotel was good but we found the menu at the beach bar a little boring for my liking. The hotel was about a 20-25 minutes walk to the town. A place we will stay again.

Amazing

Nice gardens and great to be able to swim in sea from directly from room loungers or shore loungers. Dive school / water sports really good

Fantastic staff, delicious food and absolutely stunning surroundings. Will definitely be back in the future.

One of those places one wishes to keep a secret. A place that’s beautiful day and night with a breathtaking view, open air sunset dinning and wonderful fresh food. Amazing breakfast buffet for every taste..The property is removed but at the same time located that the (fishing) village of Agios Nikolaos can be reached in walking distance. Best time MidMay to early June and mid-September to October before and after the turnover crowds arrive … and stay at least 10 days/2 weeks to allow 2 or 3 days for exploring the historical sights of Crete

A fantastic hotel. Great position with a large private beach/ coast. Fantastic views. 15 minute costal walk to Agios Nikolaos. Breakfast was exceptional with lots of options and first class service. The only area for improvement was the main building sea view room which was a little dated and in need of some modernisation to keep up with the rest of the hotel. The bungalows look great and I when I come back Id go for one of those instead…. Overall this hotel was brilliant. A true 5 star paradise to relax and de stress! Go for it…